Pacific Collision Repair
Pacific Collision is a family owned business that has been serving the Oakland, Alameda and San Leandro community since 2013. With over 22 years of experience on all late model vehicles with continuous vehicle manufacture training in the collision repair process. We provide a high level of certified repairs, using high quality materials and outstanding workmanship. Our professional and friendly staff will help communicate the entire repair process from start to finish to assure complete satisfaction to our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You did a good job in a timely manner.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommended pacific collision to all my family and friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Overall happy w/ communication and updates, but the timeline was a lot longer than originally estimated/anticipated and the final $ total was about 3X the original estimate. Thankfully we are covered by insurance for the repairs, but not for rental car. So the timeline issues meant extra $ spent out-of-pocket and the combination of timeline issues and cost 3X the estimate seemed like there was a disconnect/mistake in the original evaluation process.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would recommend any of my friends to pacific collision most definitely
Repair Quality - 5.0/5.0 -
I took my car to Pacific collision I was very satisfy the people there had excellent customer service explain to me about my car accident was gonna cost in the time that I was in the able to pick it up and they were on time and I was just totally happy thank you very much Richard velarde
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very impressed with the work as well as the support staff.
Customer Service - 5.0/5.0 -
Very professional and personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thorough. They keep me well-informed throughout the process. And they even washed my car after the body work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George (the owner) and his whole staff were great; they kept me updated and they pushed back on the insurance company when they tried to use less quality parts for my repair.
Customer Service - 5.0/5.0 -
They were great, I would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic Service and great quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It’s our 2nd time of service and we trust it.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always the best service at Pacific Collision
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Really bad experience to expensive and you guy spray paint with another color my car horrible and you guys did not did what promised
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I don’t want to give anyone this unpleasant experience. I’m willing to give them one last try to redeem themselves by next week.
Repair Quality - 0.5/5.0 -
The service overall turned out to be unprofessional. The Ford Dealership recommended several shops and this one was one of them. After such a bad experience I am willing to give this repair shop an opportunity to correct their errors. Like new damages caused by them on my new bumper. The mechanical work, I hear clanging noise when going over uneven street. When putting my car in reverse I hear noise and weird sound. I reported to them I cannot see my camera when bagging up. And to have it repair no written order or repair ever took place. My vehicle was sited as a total loss and I got rear ended from the other party. And no one perform an inspection on my rear camera. Overall the service was terrible and It took them so long just to repair my vehicle. I have to go to work soon and now I have to be inconvenience again. Companies now a days just don’t follow through with their own companies policies. It’s truly sad and embarrassing. In the future I don’t think I’ll be doing business with them anymore. It’s a family owned shop. Wow!
Customer Service - 0.5/5.0 -
As a one.