Pacific Collision Repair
Pacific Collision is a family owned business that has been serving the Oakland, Alameda and San Leandro community since 2013. With over 22 years of experience on all late model vehicles with continuous vehicle manufacture training in the collision repair process. We provide a high level of certified repairs, using high quality materials and outstanding workmanship. Our professional and friendly staff will help communicate the entire repair process from start to finish to assure complete satisfaction to our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0 -
Yes, I would most definitely recommend anyone I know that needs repairs to their vehicle.
Repair Quality - 5.0/5.0 -
Great service. Tya an excellent worker, on her job, communicative and efficient. Kudo’s to her. The rest of your staff was great and very helpful during the repair process. Repairs to the vehicle is quality work. Hats off to the paint and body crew! 10’s all the way around for Pacific Collusion. Love you guys! Take care! Allen Ware
Customer Service - 5.0/5.0 -
Great, again Tya killed it! Great employee.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Overall, you guys did a decent job, but with this sort of work , it's all about the details. There was a couple details that were either wrong or just overlooked. i appreciate you accommodating me on my change to aftermarket bumper and headlights, but when I got the truck back, the headlights didn't work, (the high beam and low beam plugs were switched) , and the trim moulding around the wheel well in the front should have been trimmed to fit the new bumper, but it was left 6 inches too long and looked ridiculous , so i fixed the headlights and trimmed the moulding. No bigge, but you asked , so...
Customer Service - 5.0/5.0 -
Customer service and communication was great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would be very comfortable to recommend Pacific Collision to those who are looking for a reliable business.
Repair Quality - 5.0/5.0 -
I am satisfied with the repair process. It was handled professionally, timely (even ahead of time) and with full transparency. I received regular phone calls from Pacific Collision staff with updates.
Customer Service - 5.0/5.0 -
Interaction with the customer service was stress-free and pleasant. I received help and assistance when I needed it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Yes if they ask questions l
Repair Quality - 3.5/5.0 -
The truck looks good, but when they took the rear door off, some kind of way, my rear dash cam is not working anymore and my rear brake light on the right side.
Customer Service - 4.0/5.0 -
is there anything that could help me out with the rear brake light and in my my dash cam that’s not working there was a wire that goes in there. I don’t know if they broke the wire didn’t connect.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes . Good work, helpful staff. What more could I ask for?
Repair Quality - 5.0/5.0 -
Thank you! It looks great.
Customer Service - 5.0/5.0 -
Very helpful and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
no problems, which is rare
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Repair took 20 days when initially it was supposed to be 7 days
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very much will!
Repair Quality - 5.0/5.0 -
Car looked as good as new, and I appreciated the awesome clean and detailing.
Customer Service - 5.0/5.0 -
On point and in contact. I appreciate the honesty and their working with my insurance company.
Returned Clean
Likely to Recommend - 4.5/5.0 -
The service was amazing but the only downside was the shop location.