Paints, Dents & More / Pdm Collision Repair Center

4.9 (2,243reviews)

98%

(956) 787-3368

5320 N. Birch St., Pharr, TX 78577

98%

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5320 N. Birch St.
Pharr, TX 78577

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About Paints, Dents & More / Pdm Collision Repair Center

See Photos

5320 N. Birch St.
Pharr, TX 78577

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Welcome to Paints, Dents & More, a “One Stop Shop” solution for your auto repair needs. Our auto reconditioning services are cost effective and convenient we serves the needs of automobile owners who have major collision damage or minor flaws and desire professional results. At Paints, Dents & More you can look forward to getting the best repair possible, we have trained technicians to repair your vehicle, this ensures that you get the best job possible and that your warranty stays intact. Paints, Dents & More utilize state-of–the art equipment and technology to insure quality results that will exceed your highest expectations. We are here to provide you with only the highest level of auto repair services. Our store is family owned and operated with experienced service professionals, we have been in the customer service industry since 2007, and continue to services the automotive repair sectors till this day.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Hertz®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Mercedes-Benz

Nissan

Ram

Tesla

Call

Website

Reviews (2,243)

Sort By:
Newest
Rating

2,089 Customers Rated

5 Stars

76.2% Complete

(1710)
4 Stars

7.8% Complete

(174)
3 Stars

2.7% Complete

(60)
2 Stars

1.5% Complete

(34)
1 Star

0.9% Complete

(21)
< 1 Star

4% Complete

(90)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlight that vehicles were returned looking brand new, with repairs exceeding expectations. Customers frequently commend the seamless, stress-free experience and appreciate the proactive updates via calls and texts throughout the repair process. Several customers noted their vehicles were completed ahead of schedule, which was a pleasant surprise. The complimentary cleaning and detailing of vehicles was an unexpected bonus that delighted many customers. A few customers noted minor issues such as paint drips, slight misalignments, or small parts concerns upon return, but these were flagged directly from their comments and do not overshadow the overwhelmingly positive feedback. Overall, customers express high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... knew exactly what was happening with my vehicle. The quality of the work is outstanding. The paint job looks flawless—better than I expected! ..." Read more

"... truck. Not only did they repair my truck quickly, but they made it look like new. Thank you so much!" Read more

"... customer service, communicate repair status updates, paint color matching is amazing, workmanship is great. I have taken my vehicles multiple times for repairs ..." Read more

"You could not tell that any work was done to my vehicle. Superb quality."

"... particularly for European manufactured vehicles, I would highly recommend this establishment. They performed an excellent restoration on our Mercedes." Read more

"Was actually ready before the due date they initially gave me."

"My vehicle was repaired faster than I thought it possible."

"Almost 2 12 weeks early."

"Yes, my vehicle was ready 2 days before the schedule date, which I really appreciated. It shows the communication ..." Read more

"It was ready 3 days before which is excellent"

"Communication, timing, and detail of work was above and beyond."

"staff was very helpful and provided continuous updates on my cars repair process. its condition was good ..." Read more

"Outstanding service. Kept me updated with their texting system. Smooth and fast process. They even went the extra mile with issues ..." Read more

"Great communication and updates on the vehicle repair."

"... attention to detail. Fast repairs and part orders! They always check in to keep you updated on the status of your repair!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... knew exactly what was happening with my vehicle. The quality of the work is outstanding. The paint job looks flawless—better than I expected! ..." Read more

"... truck. Not only did they repair my truck quickly, but they made it look like new. Thank you so much!" Read more

"... customer service, communicate repair status updates, paint color matching is amazing, workmanship is great. I have taken my vehicles multiple times for repairs ..." Read more

"You could not tell that any work was done to my vehicle. Superb quality."

"... particularly for European manufactured vehicles, I would highly recommend this establishment. They performed an excellent restoration on our Mercedes." Read more

"Was actually ready before the due date they initially gave me."

"My vehicle was repaired faster than I thought it possible."

"Almost 2 12 weeks early."

"Yes, my vehicle was ready 2 days before the schedule date, which I really appreciated. It shows the communication ..." Read more

"It was ready 3 days before which is excellent"

"Communication, timing, and detail of work was above and beyond."

"staff was very helpful and provided continuous updates on my cars repair process. its condition was good ..." Read more

"Outstanding service. Kept me updated with their texting system. Smooth and fast process. They even went the extra mile with issues ..." Read more

"Great communication and updates on the vehicle repair."

"... attention to detail. Fast repairs and part orders! They always check in to keep you updated on the status of your repair!" Read more

Cristina (GMC owner) reviewed 9/5/26

WOW I'M IN ALL. YOU GUYS ARE THE BEST. I GOT A BRAND NEW CAR BACK. I FELT LIKE A MILLION BUCKS. I WAS SO HAPPY. THEY EVEN WASHED IT, WAXED IT. CLEANED IN AN OUT. EVEN DETAILED IT. SO YOU ALL COME ON OUT AN BRING YOUR CARS FOR REPAIRS YOU WILL NOT REGREAT IT. THANK YOU PMD FOR DOING A JOB WELL DONE I WOULD SAY!! MRS CRISTINA

David (Honda owner) reviewed 8/31/26

Jose (Ford owner) reviewed 8/31/26

Joselyn was fantastic, friendly and nice. Kept me up to date and very responsive when I had questions. She made the process easy.

Vanessa (Buick owner) reviewed 8/31/26

Violeta (Nissan owner) reviewed 8/28/26

Ornan (Volkswagen owner) reviewed 8/27/26

The customer service experience made the whole experience and issues we had tons better and made up for it. It was impossible to get mad because the customer service was top of the top.

Cecilia (BMW owner) reviewed 8/25/26

Would definitely recommend

Great customer service and had no problems at all with fixture or anything would highly recommend.

Great service

Jonathan (Toyota owner) reviewed 8/25/26

Great work and great service!

Amazing work! Can't even notice that the vehicle was ever in an accident.

Very nice and patient staff, was always greeted with a smile

Evelyn (Nissan owner) reviewed 8/25/26

Roberto Soto (Nissan owner) reviewed 8/25/26

9, excellent service.

Adela (Chevrolet owner) reviewed 8/24/26

Very professional,they did a great job.

Great job,great communication,very professional.

Lorelei (Audi owner) reviewed 8/21/26

Service was great, my car was repaired really fast and communication was excellent. Stephanie made sure I was informed throughout the entire process.

I will recommend to everyone. The service was great and repairs made my car look like new.

Great service and communication

Lucila (Ford owner) reviewed 8/20/26

Great team, vehicle repair was amazing and Stephanie was very communicative, always keeping me updated with the repair process.

Terri (Toyota owner) reviewed 8/18/26

Staff was friendly and communicated well throughout the process. Car looks great and I appreciate that it was cleaned inside and out before I picked it up. I’m happy how everything with the insurance company was taken care of. I would definitely use them in the future or recommend to friends.

Young Ae (Hyundai owner) reviewed 8/12/26

Everyone is kind, nice, and helpful. I especially want to mention Stephanie. She is the best of the best! I really appreciate all her help and kindness.

Kenia (Nissan owner) reviewed 8/11/26

Cesar (Kia owner) reviewed 8/7/26

Polly (Chevrolet owner) reviewed 8/6/26

Just because of the business hours I’m rating an 8.

Very satisfied with the repairs done.

Very good customer service from the PDM staff, specially Jocelyn and Genesis who kept me updated regarding my vehicle.

Youjoo (Honda owner) reviewed 8/6/26

Great service and excellent repair quality. My car looks great, and I’m very satisfied with the work. Thank you!

Maria (Audi owner) reviewed 8/3/26

Very likely. I will come back if I ever need repairs

Love the facility so organized. Staff is friendly

Joselyne and Genesis were professional, knowledgable and patient.

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Paints, Dents & More / Pdm Collision Repair Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Paints, Dents & More / Pdm Collision Repair Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,243)

2,089 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?