Parker-Robb Collision Center

5.0 (506reviews)
100%
1750 Locust St.,  Walnut Creek,  CA  94596

In operation 71 years.

We've been repairing vehicles for more than 65 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Parker Robb Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the East bay area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (506)

Likely to Recommend

Repair Quality

Absolutely one of the best customer service experience! Andy is great.

Customer Service

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Good service.

Repair Quality

I’m very happy with the work! Someone dented the rear of my car two weeks ago and it looks as good as new!

Customer Service

Very responsive.

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Repair Quality

Fast convenient service and repair was perfect

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Repair Quality

Parker-Robb did a great job repairing the taillight and bumper of my car. The 12-year old car looks new again!

Customer Service

Excellent customer service in communicating status of repair and quickly completing paperwork.

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Likely to Recommend

They are hard working and an efficient group.

Repair Quality

It took longer than I had hoped but that was about parts mostly

Customer Service

They are a good group

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Repair Quality

Customer Service

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I’m a tough grader

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Repair Quality

Excellent! I was very happy with the work they did.

Customer Service

Very nice people.

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Likely to Recommend

My first call to PR was 10/3/24 My car was ready 12/26/24

Repair Quality

I won't really know until it rains. It looks good so far.

Customer Service

On 10/3/24 I was referred to PR by State farm. I called and took my car in. It's an older car, and I did anticipate extra time to locate parts...but I ended up having to do the leg work for them. Had I realized this, I would have found the parts before we I dropped it off. Long story short: On 11/11/24 I sent PR a link to the company that had the part. No follow up...rains came again leaking into car ..on 12/5/24 I sent the link again...and on 12/10/24 PR confirmed they ordered it.Then PR called to say they would have to caulk it closed because gasket was old...I sent them to same supplier and he sent them the gasket (trim)...a few days later I did get my car back...internal water damage and all...and I was told I was lucky they could find the part...I'm glad to have my car back. I hope the workmanship is good because I don't want to have to return to them. I don't know why the email of 11/11 wasn't checked out..maybe because I sent two and they thought it was the same...I don't really get why they couldn't find the part to begin with...I gave them the part numbers etc...and I found it with a relatively quick Google search of original mfg...

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Repair Quality

Excellent job

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Repair Quality

Kyle is great to work with as is the manager (sorry I forgot the manager’s name). Would definitely come to Parker Robb again.

Customer Service

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Repair Quality

Great customer service, timely repair and friendly staff.

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We had used their shop before and would not hesitate to use them again

Repair Quality

The repair work on our Honda Civic was done on time, at the estimated price, and the result was fantastic.

Customer Service

The Parker Robb representatives were professional, friendly, and knowledgeable

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Repair Quality

Great service - finished on time and the car looks great!

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