Parker's Collision Center

4.9 (588reviews)
98%
5340 Ringo Drive,  Wilmington,  NC  28405

In operation 43 years.

Since 1983, Parker's Collision has been the Wilmington area's trusted family owned and operated collision repair center. Our primary goal for you, the customer, is to maintain convenience and maximize satisfaction. A simplified insurance claims process helps ensure your peace of mind. Our dedication to customer service is truly second to none and we are not satisfied until our customers are.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (588)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I brought my car in to be fixed using another person‘s insurance as they backed into the front of my car. I spoke with Walt about three minor spots on my car and how much it would cost to fix those while the car was at your shop. He told me he would be able to take care of those for me. I was happy to pay for the work while the car was there and while I had a paid rental car. When I picked the car up the work that had been done was great however they had forgotten to fix the three spots. That was very disappointing. Now if I want to get those fixed, I will lose the car for an additional few days and have to buy or purchase a rental car on my own dime.

Customer Service

Great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very competent and friendly staff.

Returned Clean

Likely to Recommend

Repair Quality

They were very professional and communicated with me every week with the status of my vehicle.They do excellent work amd i would refer everyone to go to them.Great service!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everybody I interacted with at Parker’s collision was extremely nice and welcoming. They communicated well and made the process stress free and assured that my car was in good hands. My car was fixed in a timely manner and it was taken very good care of. This is the only place I have felt comfortable and assured when it comes to car repairs. The team made my situation so much easier and I want to thank all of you!!!!

Customer Service

Returned Clean

Likely to Recommend

Yes, I would highly recommend. I posted a review on Google.

Repair Quality

Totally professional repair shop with genuine concern for the customer and his needs. The work was impeccable. Highly recommend this business.

Customer Service

Customer service could not have been better. From start to finish everything exceeded expectations.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone at Parker’s was incredibly kind and helpful. They made an otherwise stressful situation less so. The finished product from an extremely damaged one was amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely, already have recommended.

Repair Quality

Service was great.

Customer Service

Great customer service. Better than just "satisfied".

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would recommend anyone to Parker‘s Collision. I’ve known Tram for years and I know he’s about professionalism and getting things done the right way. I appreciate Walt for communicating everything to me and you all did a great job. Thanks for your help sincerely, Rodney Dixon.

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Y'all did a very fine job. I appreciate.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Parker’s did an amazing job fixing my truck made it better than New # 1

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and quality of work!!!!

Customer Service

Very attentive !

Returned Clean