Parker's Collision Center

4.9 (590reviews)
98%
5340 Ringo Drive,  Wilmington,  NC  28405

In operation 43 years.

Since 1983, Parker's Collision has been the Wilmington area's trusted family owned and operated collision repair center. Our primary goal for you, the customer, is to maintain convenience and maximize satisfaction. A simplified insurance claims process helps ensure your peace of mind. Our dedication to customer service is truly second to none and we are not satisfied until our customers are.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (590)

My Experience

Quick and friendly service. Looks just as good, if not better, before the accident. Staff was super helpful and thoroughly explained the process. I received regular updates via email. Overall, I felt very informed about the process and what was going on. I would recommend Parker’s 100%!

My Experience

My Experience

This was my second visit to Parker's in two years. I chose to wait to have my car repaired so that I could work with your company again. Your courtesy, professionalism, and efficiency are what brought me back. I did not mind waiting to have my repairs done. Your company is the best, and well worth the wait! Thank you! P.S. Let's hope there is not a third visit anytime soon!

My Experience

Parker's Collision did a great job with my car and were very professional. They kept me informed, dealt with the insurance company and made the whole experience quite easy for me, the customer. Thank you!

My Experience

The team at Parker was very friendly, professional and competent. Everything was done exactly as discussed and then some. I liked getting the daily status updates, no surprises - repairs were exactly per the original estimate.

My Experience

My Experience

Everyone was so friendly and my car looks great and they cleaned it up inside and out!! Very pleased with the job they did!!

My Experience

Great repair job; friendly staff; responsive to my inquiries; easy to work with. Thanks so much.

My Experience

ADAM WAS VERY HELPFUL AND A PLEASURE TO WORK WITH.

My Experience

Excellent service!!!!

My Experience

My Experience

Thank you for the excellent communication. I’ve had issues with that in the pass. Y’all made the process as easy as it could be. Thank you again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

car looks great - was done in a timely manner -was kept informed - was given good advice/guideance

Likely to Recommend

They have a great reputation and they know what they are are doing.

Repair Quality

Very smooth process. Professional staff everywhere.

Customer Service

This almost never happens. They were very attentive and on top of everything. I really appreciated the daily updates.

My Experience

Very pleased with the work done. Repaired in a very timely manner. I would recommend you to everyone! Your follow up with me and customer service was exceptional. ***** You deserve 5 stars

Likely to Recommend

I have already recommended this firm

Repair Quality

All of my neighbors who have view the repairs have commented on what a great job Parker did on the car.

Customer Service

Very Personable and professional

My Experience

My Experience

Very satisfied with my repairs. Great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was fast and completed according to the scheduled estimate. Staff was courteous, professional and polite.