Parker's Collision Center

4.9 (590reviews)
98%
5340 Ringo Drive,  Wilmington,  NC  28405

In operation 43 years.

Since 1983, Parker's Collision has been the Wilmington area's trusted family owned and operated collision repair center. Our primary goal for you, the customer, is to maintain convenience and maximize satisfaction. A simplified insurance claims process helps ensure your peace of mind. Our dedication to customer service is truly second to none and we are not satisfied until our customers are.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (590)

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Every moment I interacted with Parker’s was professional, easy, and top notch. I was made to feel comfortable from the first phone call and they communicated every step thoroughly. Working with them and State Farm was so easy!

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Every person was friendly, kind, and held the aroma of Christ!

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No issues at all! Stress free process from start to finish.

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Very smooth process from start to finish, and a quick turnaround. My car looks like new!

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Very responsive and always helpful with questions I had.

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Good communication about process, good customer service, repaired as expected.

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Great communication, friendly service, recommend.

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Parkers did an excellent job repairing my car.

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Everyone their were wonderful to work with.

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I have already shared my seemless experience with others who have said it took them months...Parkers has a good working relationship with insurance companies and local vendors...knowledgeable and committed to the customer

Repair Quality

The theft and damage to my car felt personal and I was overwhelmed with all the details, towing car rental and so forth. Parkers has a team of kind understanding people who are excellent communicators. They helped me find all the defects cleaning my car throughly checking out the engine suspension interior while being very considerate of my feelings of apprehension and crazy work schedule. They even coordinate to return your rental car! I was unsure of my brakes and mentioned that I might stop at Black's Tire on a Monday and was told to just give a call and it could be added to my claim. Thank you Parkers Collison for erasing all signs of "my car being violated "...and being so understanding making the process simple .

Customer Service

The theft and damage to my car felt personal and I felt overwhelmed with all the details, towing car rental and so forth. Parkers has a team of kind understanding people who are excellent communicators. They helped me find all the defects cleaning my car throughly checking out the engine suspension interior while being very considerate of my feelings of apprehension and crazy work schedule. They even coordinate to return your rental car! I was unsure of my brakes and mentioned that I might stop at Black's Tire on a Monday and was told to just give a call and it could be added to my claim. Thank you Parkers Collison for erasing all signs of "my car being violated "...and being so understanding making the process simple .

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This was not my first time using you. II’ve been satisfied both times and I recommend you to friends and family.

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Great job 👏 👍

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Yall always do a great job.

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I wish there was a higher score to give as the craftsmanship and the customer service was exceptional. I will recommend Parker’s to everyone I know.

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See previous comments

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The service was excellent I will refer you to others in the future. Thank you for wonderful service

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Great service and repair

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