Parks Chevrolet Charlotte
In operation 74 years.
Carolinas Collision Center is a state-of-the-art collision repair facility that services all makes and models. With you being our first priority, we take care of your needs and concerns to make sure that you're completely satisfied during the entire process. We offer multiple ways of communication during the repair process to include; Phone, Texts, and email to provide you with the upmost convenience. Our staff is highly trained with I-CAR Gold class certification annually to stay current on new technology and repair processes. Our new color matching technology utilizing environment friendly paint which is used by most major vehicle manufacturers. This is critical in color matching your vehicle. We work with all insurance and rental car companies to assist you in the claims process to help you get back on the road quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff here is amazing!! I needed my vehicle at a specific time for a trip and delivered with excellence and it was detailed to perfection. They took all my annoying calls and never once seemed bothered by my calls. Thank you.
My Experience - 5.0/5.0 -
Thanks for all of your assistance 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased with the finished work and the team’s service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I came in contact with was friendly, professional and very helpful!
Returned Clean
My Experience - 5.0/5.0 -
Very respectful, friendly and honest. Dyllan is very knowledgeable and he is very Friendly and pleasant to talk with. You can trust the work is correct. And what he say will be done right with no under hand add on. Thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Matt and Dyllan were extremely knowledgeable and thorough making this process a breeze. I was consistently updated on the physical repair status of my vehicle and kept in the loop on additional services required outside of the original estimate. They also communicated directly with the insurance team handling the financial side the repair saving me the stress of bridging the gap between the two of them. The actual repair work their team performed looks phenomenal too. I could have asked for a better experience.
Customer Service - 5.0/5.0 -
Everyone at this location from the manager to the front desk associate was a pleasure to work with. They were extremely attentive and patient in answering all of my questions throughout the process. I appreciate the individualized service tailored for my specific needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Hello, I don’t really know how to rate you. I was told it would take a week and 5 weeks later it was done. But not all the way because there is backing from the front window that is obviously out and laying on my dash. It’s a brand new car so I know it’s from the collision. Obviously impact caused the front window to flex and the backing came partially out. It’s right there. Nobody could miss it. So do I bring it back in? Crap. I’ve spent too much money on the outside organizing rides and paying for gas and I’m pretty pissed. I don’t want to bring it in again. But it’s not all the way fixed… I would not have come to you if I knew it would be over a month to get it back. It’s a two day fix (I’m not an idiot). Parts? Chevy doesn’t have parts? Seriously? A top that I had to have the engine looked at, which could have been done while we were waiting on the “parts”… The stuff that has been done seems to be holding up but there has been two times, at slow speeds where it has locked the brakes up. I don’t know what to do. Oh by the way… It was my fault I got into an accident not yours… I appreciate your business and came to you because the car is so new and you are the collision center for where I bought the car.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Trim coming loose on the rear bumper they repaired or repaired.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Dyllan and Emily were a pleasure to work with! A minor annoyances with the manager, but otherwise overall pleased with the work. BTW - the painter did a great job, too!
Customer Service - 5.0/5.0 -
Customer service working with Dyllan was a pleasure!
Returned Clean
Likely to Recommend - 5.0/5.0 -
As long as you keep this team together
Repair Quality - 5.0/5.0 -
Very professional, and I love the reception lady.She made me feel at home
Customer Service - 5.0/5.0 -
The technician that I met when I came to pick up the car.He was very accommodative, even though he was at lunch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Oh it was a wonderful experience took a little longer than we thought but well worth it my car looks better now than it did they even washed it inside and out customer service a 10/10 highly recommend.