Parks Chevrolet Charlotte
In operation 74 years.
Carolinas Collision Center is a state-of-the-art collision repair facility that services all makes and models. With you being our first priority, we take care of your needs and concerns to make sure that you're completely satisfied during the entire process. We offer multiple ways of communication during the repair process to include; Phone, Texts, and email to provide you with the upmost convenience. Our staff is highly trained with I-CAR Gold class certification annually to stay current on new technology and repair processes. Our new color matching technology utilizing environment friendly paint which is used by most major vehicle manufacturers. This is critical in color matching your vehicle. We work with all insurance and rental car companies to assist you in the claims process to help you get back on the road quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job! One Repair, done right the first time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dylan was very responsive! He kept me informed through every step in the process. Also, Larry did an excellent job on the clean up. My car has not looked as good since I drove it off the lot! Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The quality of repairs was excellent. The wait times and communication however was terrible
Customer Service - 0.5/5.0 -
Communication was not good. I was told different things about repairs all the time. One will say the parts are in... we are working on the car. Two weeks later another person will say " we are still waiting on the parts"
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I called them The Body Shop Kings! Great work. But I do have to return to get the piece back on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Para evitarse problemas no lo rrecomendaria
Repair Quality - 1.0/5.0 -
Son muy tardados en sus trabajos no me gusta eso
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks lie the day i bought it
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Zero if I could choose it. Just communicate. I understand that you guys cannot control went parts come in but you can communicate that.
Repair Quality - 4.0/5.0 -
The repair looks good.
Customer Service - 0.5/5.0 -
Communication was awful. Even when I was told I would receive a call I had to call. Every time I spoke to someone my pick up date got pushed. Also I asked multiple times about my form of payment and if it was OK and then when I got there, they said I wouldn’t be able to pay that way. The lack of communication and correct knowledge was infuriating. I was also told by the manager that they order parts that they can see that need to be fixed before they take it apart. Wait for those parts to come in and then order more parts that are needed underneath the damaged ones so just adds way more time to the process. Doesn’t make any sense.