Parks Chevrolet Charlotte
In operation 74 years.
Carolinas Collision Center is a state-of-the-art collision repair facility that services all makes and models. With you being our first priority, we take care of your needs and concerns to make sure that you're completely satisfied during the entire process. We offer multiple ways of communication during the repair process to include; Phone, Texts, and email to provide you with the upmost convenience. Our staff is highly trained with I-CAR Gold class certification annually to stay current on new technology and repair processes. Our new color matching technology utilizing environment friendly paint which is used by most major vehicle manufacturers. This is critical in color matching your vehicle. We work with all insurance and rental car companies to assist you in the claims process to help you get back on the road quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
I am pleased
Repair Quality - 5.0/5.0 -
I wasn’t expecting the service I received. I am totally pleased and would like to say thank you for your service.
Customer Service - 4.0/5.0 -
Well informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very much so
Repair Quality - 5.0/5.0 -
Did a great Job! very happy and glad i used you
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 2.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
The shop overall did decent work. My driver-side exhaust wasn’t reinstalled correctly, and the valves in the muffler were already affected from the accident. I specifically mentioned that to the shop, and still, nothing was done about it. It’s frustrating because that’s something that should’ve been handled by the shop.What really bothered me the most, though, was the lack of communication and professionalism throughout the whole process. I barely got any updates about my car’s status and had to constantly be the one calling to check in. Every time I called, they’d tell me it would be ready on a certain date, and that deadline would just come and go with no progress or explanation. That went on for about two months, which honestly felt ridiculous for what was supposed to be a straightforward repair.If they want to be seen as a truly “professional” business, they need to seriously improve their communication with customers and follow through on what they say.
My Experience - 0.0/5.0 -
The time taken was much longer than was represented. The repairs are generally done but not as well as they should have. Amazingly great people at the uptake of our car and when I picked it up. Communication about the status, especially given the delays, was poor.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repairs were done and taken care of in a timely manner.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, we are very pleased and satisfied with the work. This is the second time we bring our truck to you guys and the truck looks brand new.
My Experience - 5.0/5.0 -
There was one minor adjustment that needed to be done to the trunk door, but it was handled immediately and I thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything with the car is just great and the associates were as nice as they could be and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really helpful , thanks
Customer Service - 5.0/5.0 -
When above for me , thanks
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chasity was great to work with and she kept me inform of what was happening to my car. I had a good experience and I’m happy with the result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’m not satisfied about the way to work
Repair Quality - 1.0/5.0 -
No update scheduled, take long time to fixe a car!
Customer Service - 0.5/5.0 -
No update scheduled, take long time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks you