Parks Chevrolet Charlotte
In operation 74 years.
Carolinas Collision Center is a state-of-the-art collision repair facility that services all makes and models. With you being our first priority, we take care of your needs and concerns to make sure that you're completely satisfied during the entire process. We offer multiple ways of communication during the repair process to include; Phone, Texts, and email to provide you with the upmost convenience. Our staff is highly trained with I-CAR Gold class certification annually to stay current on new technology and repair processes. Our new color matching technology utilizing environment friendly paint which is used by most major vehicle manufacturers. This is critical in color matching your vehicle. We work with all insurance and rental car companies to assist you in the claims process to help you get back on the road quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and excellent repair
My Experience - 5.0/5.0 -
FANTASTIC JOB AND THE TURN AROUND WAS GREAT
My Experience - 5.0/5.0 -
Repair complete when it was promised
My Experience - 5.0/5.0 -
Great Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Quality Work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the agents that I talked with were froendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
1. Big scratch on tre top left of the roof of the truck that was not there before. 2. The light that shines over the license plate popped out.
My Experience - 5.0/5.0 -
Tawnya was knowledgeable, prompt and compassionate. My vehicle looks brand new! Iâm beyond satisfied with the service I received and feel confident I chose the correct repair facility. I would gladly return if I need service in the future as well I would reccommend them to my family friends.
My Experience - 5.0/5.0 -
Iâm so grateful for the service provided by Parks! Tonya and Tommy make a great team in the collision center. Iâm in the market for a new car and Iâm seriously considering Parks because of the customer service!
My Experience - 0.0/5.0 -
I felt like I was more interested in my business than the dealership was. I constantly had to call to see what the status of completion was for my car several different days and times and would always be put on hold. It was not the same exciting experience I had when u purchased the vehicle and the day I took it into the dealership for my first oil change. I am not a satisfied customer with service. The car looks like new but the communication from the people that works there needs some work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Park Chev. Promise to email me updates about my Infiniti. In about a month that my car was at Park not 1 update about my car. On Friday 2/17/2017 I called, they promise me someone would be in contact with me in 5 minutes. It was exactly 2 hrs. later at 5pm when someone called me back that my car was ready. Really. You close at 6 and you call at 5pm. Customer service terrible, when they did call back they was more worry about the money than the terrible customer service. I've been dealing with Parks many many years and never have experience this bad service ever.