Parks Chevrolet Charlotte
In operation 74 years.
Carolinas Collision Center is a state-of-the-art collision repair facility that services all makes and models. With you being our first priority, we take care of your needs and concerns to make sure that you're completely satisfied during the entire process. We offer multiple ways of communication during the repair process to include; Phone, Texts, and email to provide you with the upmost convenience. Our staff is highly trained with I-CAR Gold class certification annually to stay current on new technology and repair processes. Our new color matching technology utilizing environment friendly paint which is used by most major vehicle manufacturers. This is critical in color matching your vehicle. We work with all insurance and rental car companies to assist you in the claims process to help you get back on the road quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tommy Holder is excellent to work with! He keeps you posted with updates on how your repairs are coming along. Very friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The management at the body shop made sure that I was happy and I was truly happy and satisfied for all his help and concern
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was estimated be fixed in a week. However, everytime I called to check on my car, they kept pushing the dates back in which I had to kick out a total of almost 900 dollars extra to pay for my rental while waiting on the car. They kept telling me they found more damage with the car in which should have been found when they ran a diagnostic or took the car apart. I was not kept up to date on the progress with my car. I would have to call majority of the time to be informed of any updates. It had taken a total of 2 months for my car to be fixed. I will not recommend anyone come here nor come back myself if need be.
My Experience - 5.0/5.0 -
Very happy thanks to Tommy and his team going above and beyond expectations. I will definitely refer people to them, and if needed use them in the future.
My Experience - 5.0/5.0 -
Best service ever, Tommy Holder and staff kept me informed every day about my car, they exceeded my expectations,and I received a beautiful car in return. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Top grade professional, courteous service! Highly recommend and would definitely use again.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Was not informed about timeline for repair other than when estimator was taking pictures. Had to call 5 business days after car drop off to attempt to get information about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Fantastic paint job. Professional, friendly and prompt. Also love the automated updates. Tommy the shop manager is an extremely honest gentleman to do business with.