Parks Collision Richmond

4.8 (2,499reviews)
96%
8200 W Broad Street,  Richmond,  VA  23294
Bot
Shop AssistantSparkles

In operation 54 years.

Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,499)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Completed the task perfectly and made it look like new . Wonderful job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Will recommend to friends that need body work. Excellent service

Likely to Recommend

Already sent recommendation to Allstate

Repair Quality

Sent a note to Allstate given you very high marks for service quality Thanks

Customer Service

Returned Clean

My Experience

My Experience

Always do a great job on our vehicles you all are the best!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The nicest people.

Customer Service

Returned Clean

My Experience

All the staff were completely delightful when speaking to them. They made it seem like an easy weight for the parts to come in and the truck to be repaired especially Randy. I am referring them even outside of the insurance company for repairs and painting and whatever else. the customer service is the most superb I have ever come across in any car repair auto body repair etc etc. And the truck was repaired superbly also. And one part was not the original part and they work quickly to get the correct one in . I am overjoyed

Likely to Recommend

Repair Quality

I really liked the staff. It look a week to fix the car which was a little inconvenient and one of my running lights is still out... I will need to contact the office again to have it replaced.

Customer Service

Passenger side running light is still out.

Returned Clean

Likely to Recommend

Repair Quality

Work was very professionally done, good clean-up, too.

Customer Service

COVID aware lobby. Receptionist, was personable and efficient. Dwight Spencer kept me advised of times and issues.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was informed of all repair updates

Customer Service

Workmanship was excellent

Returned Clean

My Experience

Friendly and kind staff. Excellent repair work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent workmanship, great customer service

Customer Service

Very friendly

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have still fix little thing

Likely to Recommend

We have used the shop several times and would highly recommend to anyone.

Repair Quality

Great service and quality work. The entire group makes the process easy.

Customer Service

My Experience

Excellent work.