Parks Collision Richmond

4.8 (2,495reviews)
96%
8200 W Broad Street,  Richmond,  VA  23294
Bot
Shop AssistantSparkles

In operation 54 years.

Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,495)

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Repair Quality

Really good and wuick

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My Experience

They had excellent customer service and did an outstanding job on my car!!!

My Experience

Great Customer Services received. Thanks!

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Excellent work done with my vehicle

Repair Quality

This experience of fixing my car was so incredibly easy.

Customer Service

Just would have liked a phone call as my car was there for a week. I had to call to check on the status of my car.

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Repair Quality

Customer Service

My Experience

Not satisfied yet with the repairs as the car was damaged while in your shop - a rather significant dent that extends from the left front quarter panel onto the driver's door. Brad confirmed that the damage was not present when you received the car for service. You also missed one of the keyed scratches on the trunk lid and somehow scuffed the hood of the car which will require buffing at least. This was pretty poor service. I will give you the opportunity to make all of these repairs before I complain to my insurance company and post any negative reviews. This one does not have to be posted. I will need a loaner car from you while you have my car. I would appreciate a call from your Service Manager to discuss these issues. You have my number.

My Experience

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My Experience

Great, great service!

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My Experience

Great communication and the repairs were exactly what I expected.

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Only thing is my car smells like paint !

Customer Service

Wonderful! Very friendly and kept me updated

My Experience

Great communications & outstanding service/communications. Top notch work.

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