Parks Collision Richmond

4.8 (2,486reviews)
96%
8200 W Broad Street,  Richmond,  VA  23294
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Shop AssistantSparkles

In operation 54 years.

Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,486)

My Experience

My Experience

This is my third time dealing w Parks. I have been more than pleased everytime. They are very professional and customer service is top notch. As an insurance agent I know how important that is. That is why I recommend Parks to my customers.

My Experience

What a pleasant experience at Parks. Randy Wright was very professional and kept me informed every day regarding the progress of the repair; I’ll actually miss the morning text messages. The repair looks very professional; completely satisfied.

My Experience

I thought it was the lighting at first but it’s not- my bumper does not match the rest of my car. I would like to have it repainted. I can clearly see that it looks like a different color than the rest of my car which makes it look cheaply done.

My Experience

Was very happy customer service nice stayed in touch the whole time I had my vehicle in the shop

My Experience

Car looks great and it was done on time. Very pleasant staff.

My Experience

Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck looks like new they did a awsome job

My Experience

Dwight was great from start to finish- give me a few weeks to see how the car holds off before I complain :-)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly people...efficient and on-time delivery. Well done!

Likely to Recommend

Repair Quality

Customer Service

Everyone I dealt with at the establishment was courteous and responsive.

My Experience

Beautiful work + awesome communication = happy customers!!! Thank you!!!

My Experience

Car was repaired and completed earlier than promised. Car was clean and safety precautions were used.

My Experience

I was completely satisfied with the professionalism displayed at the front desk. Randall was excellent, quick, he explained in detail the claim.He took appropriate pictures and called Allstate. He then returned with my copy of claim. He then told me how long I could expect them to keep my car. I hope I will not have to return but if I have any idea issues with car bodywork This is where I will return. My appreciation and Thanks. Rebecca L Perlstein

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very professional. I loved the text alerts letting let know where they were in the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Does great work and fast and speedy service

Likely to Recommend

Repair Quality

always on point.

Customer Service