Parks Collision Richmond
In operation 54 years.
Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank parks collision for fixing my car. Great customer service …… fast , easy with no problems ….. Thanks Parks Collision TEAM !!!!💯👍
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful and kept me informed every step of the way
My Experience - 5.0/5.0 -
I was very satisfied with my experience from beginning to end. After my car was rear-ended, I expected the repair process to be stressful, but the team made everything seamless and easy. They handled the entire process professionally and kept me informed along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0 -
They did a fantastic job of fixing my car. Tracy kept me updated on the progress of my car which was great. Also it was done in a timely manner. The whole experience was a 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with my experience at Parks. They did a great job on the repair and kept me update on the progress of my car.
My Experience - 5.0/5.0 -
Thanks for a job well done. The painting of the job is in excellent condition along with the replacement of the hud, driver’s side door repair, and driver’s side front lighting repairs. I appreciate your hard work and superior repairs.
Likely to Recommend - 5.0/5.0 -
Excellent and profession services were done on my vehicle.
Repair Quality - 5.0/5.0 -
Clean atmosphere and professional staff.
Customer Service - 5.0/5.0 -
Customer service informed me of service date and time of service start and completion date. Also, staff was courteous with attitude and voice tone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair with thanks!
Customer Service - 5.0/5.0 -
Communication was very good (text and emails + telephone) we always knew where our car was in the process of getting fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would tell people to stay away from this place.
Repair Quality - 0.5/5.0 -
They did not purge air out of the cooling system after replacing radiator which caused the car to overheat.
Customer Service - 0.5/5.0 -
Very bad communication. When I tired to reach out to estimator about concerns she was never available and would not return my calls.
Likely to Recommend - 2.5/5.0 -
Overall it wasn’t bad.
Repair Quality - 3.0/5.0 -
The interior of the car was filthy when I got it returned. Dust from their shop covered everything. The repair itself was fine although now you really have to slam the lift gate to get it to close all the way (got rear ended so all the damage was to the lift gate area)
Customer Service - 4.0/5.0 -
Customer service was very good. Text updates and the lady at the front desk was very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quick work, always top notch!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did great, just wasn’t done on time so i had to pay for an extra week with the rental car.