Parks Collision Richmond
In operation 54 years.
Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the repair work on my vehicle. I was kept informed of progress along the way - they did and excellent job!
Customer Service - 5.0/5.0 -
Customer service was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Longer wait than expected. Would have preferred more frequent updates. Found a new cigarette in vehicle.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
THEY WERE GREAT THEY HELPED THE CUSTOMER A LOT
Customer Service - 5.0/5.0 -
ALWAYS AWESOME
Returned Clean
My Experience - 5.0/5.0 -
Very thorough. Kept me up to date on status if the repairs via text. Liked Tracy who explained everything. Finished 3days ahead of it original schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No doubt we will recommend Parks Collision, if needed to family and friends.
Repair Quality - 5.0/5.0 -
We felt comfortable with Parks Collision through the entire process.
Customer Service - 5.0/5.0 -
Everyone we talked with was so helpful, especially as they took their time to thoroughly explain each step and the timeline we could expect.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The car seems to be completely fixed, for which I am relieved. The multiple warning systems seem to be functioning normally and the AC and cruise are working as well. My only constructive feedback is that I never really knew where you were in the repair stages over the 7-8 days in the shop. The text messages saying "in progress" or "working on it" did not relay any details. The pick up date changed 2 or 3 times during the week, permitting me to pick it up earlier than expected, which was great. It just was kind of confusing keeping up with the progress and planning for when to pick it up Jason explained nicely all that was done at pick up. And Destiny discovered I left my sunglasses in the rental car and saved them for me at the front desk. So all is good.