Parks Collision Richmond
In operation 54 years.
Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The car seems to be completely fixed, for which I am relieved. The multiple warning systems seem to be functioning normally and the AC and cruise are working as well. My only constructive feedback is that I never really knew where you were in the repair stages over the 7-8 days in the shop. The text messages saying "in progress" or "working on it" did not relay any details. The pick up date changed 2 or 3 times during the week, permitting me to pick it up earlier than expected, which was great. It just was kind of confusing keeping up with the progress and planning for when to pick it up Jason explained nicely all that was done at pick up. And Destiny discovered I left my sunglasses in the rental car and saved them for me at the front desk. So all is good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked as good as new when the repairs were completed. The repair is not noticeable, which is a plus. The shop updated me with text messages through the repair time, and delivered it on time. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very impressed with the repair, it looks as good as new. I received periodic notification that the repair was progressing, and the car was finished on time. Great job, thanks.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Extremely nice workers, even got the car done early.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, we will recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All was performed to our expectations and a professional manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
On time
Customer Service - 4.5/5.0 -
Very nice
Returned Clean
My Experience - 5.0/5.0 -
Parks Collision did an amazing job on my vehicle repairs.