Parkway Chrysler Jeep Dodge RAM

4.6 (254reviews)
95%
21560 Hall Road,  Clinton Township,  MI  48038

In operation 30 years, 20 years at this location.

Parkway Chrysler Dodge Jeep Ram is a major new car dealership with a state of the art service and body shop. The body shop repairs all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (254)

Likely to Recommend

We only took it here because it’s the only dealership near the house and our insurance works with them. If I had a choice, I would have gone somewhere else.

Repair Quality

Seems to be working well

Customer Service

We had asked if they could also look at our stop/start that needed service. They told me they’d make a note. Then, the day we needed to pick it up they told me they wouldn’t have time to get to it. Now we have to make another appointment. Very inconvenient. They had the vehicle from Monday morning through Friday evening. I had called both departments (Body Shop and Service Center) before dropping off to make sure they could look at this for me. Not sure when I will be able to bring it back.

Likely to Recommend

Repair Quality

Friendly knowledgeable employees

Customer Service

Very explanatory

Likely to Recommend

Repair Quality

Always a pleasure to deal with Parkway!

Customer Service

Returned Clean

My Experience

Everyone in the body shop was professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They are wonderful people

Likely to Recommend

Repair Quality

Customer Service

My Experience

I love parkway Chrysler because they are friendly and always do I good job if I need a repair.

Likely to Recommend

Repair Quality

Great experience! All the people I met with were very nice and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job l felt like they kept me in the loop every step of the way with the repairs ,glad to have my car back the way l bought it

My Experience

I m still waiting on a part Other than that you have a great service team

Likely to Recommend

Repair Quality

Still waiting on a part

Customer Service

Very nice people

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service.

Customer Service

Quite friendly.

Likely to Recommend

Repair Quality

Even though our vehicle was totaled the body shop was awesome with us and very helpful.

Customer Service

So understanding

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will refer all my friends!

Repair Quality

Amazing service ! Love parkway .

Customer Service

Customer service is amazing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very good body shop customer service.

Likely to Recommend

Repair Quality

I was disappointed that the right rear quarter panel was not repaired it happened during the vandalism!!! there’s two deep scratches that occurred during the vandalism AAA called me and explained that there were several scratches on my vehicle I told them that I had never taken my vehicle off-road because I’ve been recovering from spinal surgery. AAA adjuster called me and explained that there were scratches all over my vehicle, I told her I have never taken my vehicle off-road. Although I did use a valet park my vehicle while I was at a restaurant for three hours. I have also taken my vehicle through a brushless car wash several times without seeing my vehicle in person no way of knowing that they were deep scratches on my right rear quarter panel. The AAA adjuster told me that all the scratches on my vehicle were made by the car wash company are used. I explain to the AAA adjuster that the car wash company I use is a brushless system. and any scratches on my vehicle we’re only superficial and easily wiped out using wax and a buffer. Once I picked up my vehicle from Parkway I did a quick walk around I was deeply disappointed when I saw the scratches on my right rear quarter panel and that AAA refuse to repaired them; so much so that I’m changing insurance companies!!!

Customer Service

Likely to Recommend

Debbie and crew never disappoint

Repair Quality

Like it never happened!

Customer Service

Debbie kept us informed and came through ahead of anticipated date of completion

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Small chip pair on the window that was replaced but looks good otherwise

Customer Service