Parson's Collision Center
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Parson's Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Rockford area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Parsons was very friendly and explained the repair process thoroughly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Am very happy with your service, I will recommend to anybody who ask me, who repair my car
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Fantastic customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Parsons did a great job! Easy to work with, nice and explained everything as well as worked with our insurance.
Customer Service - 5.0/5.0 -
Parsons did a great job! Easy to work with, nice and explained everything as well as worked with our insurance.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very honest people that goes a long way in life
Repair Quality - 5.0/5.0 -
Had a really nice shine to it the the paint really Blended in good maybe when I fix my pickup truck I can bring that to you
Customer Service - 5.0/5.0 -
Very honest they didn't lie to me or try to mess me around they told me when it was going to be done and it was to be it was done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, personnel were easy to work with, they kept me updated on the progress and as usual, I’m completely satisfied. Thank you Nicki and Al!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would rate my experience a 10. Thanks for the great work and service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Hello, the vehicle looks great, I am pleased except the front end wheel alignment is a little off, but other than that things are good!
Customer Service - 5.0/5.0 -
Customer service was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for keeping us up to date on the estimated time of repairs.
Customer Service - 5.0/5.0 -
Everyone was very professional and kept us informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and professional service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There is a pink mark near the fender, looks like maybe marker from a dent or alignment process. Other than that, everything looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was our fourth time having repairs done by Parson’s and all four times we received top notch service and communication with a timely completion.
Repair Quality - 5.0/5.0 -
Parson’s did a wonderful job on my repairs. They dealt with the insurance company on my behalf and the repairs were done in a timely manner. Highly recommend Parson’s.
Customer Service - 5.0/5.0 -
Parson’s explained everything to me thru every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated and my car was done sooner than expected
Customer Service - 5.0/5.0 -
Patrick kept me well informed