Pasadena Auto Collision Center, Inc.
In operation 25 years.
With 23 years of collision repair, Pasadena Auto Collision has built a reputation of repair expertise and outstanding customer service. Happy customers are our best advertisement!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
My horn sounds funny. I’m not sure if it was replaced or anything but it doesn’t sound like the horn that I had before.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service 10/10
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Have the person in charge of reparations to go over the details of what repairs were done with the car owner, no matter how busy the business is, the first time around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very impressed by the workmanship done on our Jeep Gladiator. Thank you for the excellent service and friendly staff members including the Hertz on-site rental. Everything went smooth and our Jeep is unscathed once again.
My Experience - 0.0/5.0 -
The color that was painted on my vehicle does not match the original paint. They repainted it a second time and it still does not match. It’s not even close. I will not be bring my car there ever again or recommend your business. I can’t believe this company could not get It right even after 2 tries. Ridiculous!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good.
Customer Service - 5.0/5.0 -
Always answered.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
After taking the car for wash, the repair warped. And the tire was never replaced from the incident.
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair job was excellent, but I would appreciate a little more notice about picking up my vehicle. I had zero time to clean the loaner, and I would like to have done that before I returned it.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Technician left black marks on Driver seat. Light Gray Cloth
Customer Service - 4.0/5.0 -
After hour pick up. Reception/Admin stated she would take a picture of area/Mail Drop for after hours keys. She didn’t follow through. I drove to the facility and asked the Hertz Rental Rep to show me. Phillip was very kind and professional.
My Experience - 5.0/5.0 -
Beautiful job! Very pleased!! Thank you! Sheila
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great after the repairs. They were timely and cleaned my car after.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super service. Great comunication.