Classic Collision Deer Park

4.8 (747reviews)
96%
306 Center St,  Deer Park,  TX  77536

In operation 39 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Deer Park, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (747)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, excellent communication, and impressive turnaround times. Many highlighted the seamless repair process, with staff going above and beyond to keep customers informed every step of the way. Repairs were frequently completed ahead of schedule, and the quality of work was described as top-notch, with vehicles restored to like-new condition. Several customers appreciated the extra touch of having their cars cleaned inside and out. A few customers noted areas for improvement, including occasional lapses in automated update systems, minor unresolved repair details, and isolated concerns about professionalism from certain staff members, as mentioned directly in their feedback.
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"The work that was done on my car was incredible! It looked better than the day when I first purchased ..." Read more
"... estimated time, & did a fantastic job! Great repair work, great communication, nothing but praise for them." Read more
"Great repair and communication. They worked with the insurance so I didnt have to."
"Very satisfied all the way around, from the hassle-free process to the quality of the repair... Hope I don't need them again anytime soon, but ..." Read more
"The team was professional, the color match was excellent, and they communicated well throughout the process"
"Classic Collision is by far the best in this area! They repaired our vehicle in 12 the estimated time, & did a fantastic job! Great repair work, great ..." Read more
"Received earlier than anticipated."
"The work was top notch, the turn around time from dropping off to picking up was extremely quick..will for sure recommend your company to anyone I ..." Read more
"I received my car before I was promised."
"... reference his images taken he gave me the run around. The small repair took 18 days to repair." Read more
"... chosing Classic Collision. I chose y'all because the communication was the absolute best. From getting a quote to picking up the car, everyone ..." Read more
"Communication was amazing! My questions were always answered and my repairs turned out perfect."
"Very good. How it should. Keep customers updated. Simply as that."
"They were extremely nice & kept me updated on the progress of my car with texts. Ill definitely be going to them again! They turned ..." Read more
"I believe the intention was there, but the automated system didnt send any updates."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

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Repair Quality

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My Experience

They made the car look like it was never hit in the rearead

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Repair Quality

The young lady at the front desk at the deer park is rude and lies to the customer because she dont like to be bothered i called a few times to get things fixed, and she acted like i was bothering her because my car wasnt fix when i got it back the trunk wasnt even it was off by a inch and the paint inside the trunk was was scratched and the latch was loss i was told if i want to get touch up paint to call them and they would make it for me so i did two wks ago and i still dont have it . They do the work fast so but no quality and the young lady at the deer park loc needs to work on her people skills.

Customer Service

No customer skills

Returned Clean

My Experience

Cooper was very informative and helpful. Communication is Key and he did a good job with communicating and keeping me abreast of what was happening.

Likely to Recommend

Repair Quality

The tech who serviced my car was very attentive and took care of my needs. I believe his name was Cooper, not sure if it was his last name or first name.

Customer Service

Returned Clean

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None

Repair Quality

Customer Service

None

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I hope I never have to take it to this shop the my still left our truck with the mark on it it looks like they buffed it out only

Repair Quality

My truck went in for a small repair and they didn’t paint it right the first time and when I said something the manager gets mad, when I tell him to reference his images taken he gave me the run around. The small repair took 18 days to repair.

Customer Service

Manager had no customer service patience when asked about when our truck repair he would get mad and would like to talk over you.

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Repair Quality

Customer Service

Returned Clean

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This is the second time they have worked/painted my car. Once from a wreck and another from faded factory paint that needed repainting. I have other cars that I will be taking to them for paint work.

Repair Quality

Customer Service

The first person you meet is the receptionist at the front desk who was friendly. She set me up with Cooper to evaluate my car. He was extremely helpful and was still friendly waiting almost 30 minutes over because I could not get there before closing. 👍👍

Returned Clean

Likely to Recommend

Repair Quality

Super place if your car has damage. They very reasonable & so friendly

Customer Service

Cooper & all the staff are very helpful & efficient

Returned Clean

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Repair Quality

Promise to bluffs the other headlight to match the new headlight but didn’t but did good replacing the other headlight

Customer Service

Did good on most of the job

Likely to Recommend

Repair Quality

Classic Collision were very efficient! Brought my car in and only took a few days and it was ready to pick up. Cooper did a great job, my car looks like new! They also cleaned and wash my car!

Customer Service

Cooper did a great job, my car looks like new!

My Experience

Service was great. Repair looks just like original. Friendly people. And it was even washed and vacuumed!!

My Experience

My Experience

Good communication. Job well done!

Likely to Recommend

Repair Quality

Excellent communication and service!

Customer Service

Excellent

Returned Clean

My Experience

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Repair Quality

Very professional and very polite and great work

Customer Service

Returned Clean

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Customer Service

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Repair Quality

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Repair Quality

Did an excellent job on my car😃

Customer Service

Did an excellent job on my car😃

Returned Clean

My Experience

Great customer service Good job Cooper Burklund