Patrick Auto Body & Collision Center
In operation 47 years.
Our promises are what make us different. It isn't just about your vehicle repairs but creating a positive relationship that we hope has lasting future. We've been serving the northwest Chicago suburbs since 1979 and says a lot. No matter what vehicle make and model, we handle any foreign and domestic repairs backed by our lifetime repair warranty on body and paint. While most shops only handle the basics, our services stretch as far as, but not limited to glass replacement, frame straightening, suspension work, restoring and a whole lot more. We use only original equipment manufacturer (OEM) auto parts as well as the Celette Assembly Line Replication System (CALRS) to guarantee that your vehicle is like new again. Our shop is one of the very few that is an aluminum certified shops in Illinois as well. This is particularly critical for many cars that are partially or fully made with aluminum brands like: Acura, BMW, Mercedes-Benz, Audi, Jaguar, Volvo and many more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
I would like to make something clear the repair looks amazing. However, the quality of customer service was absolutely terrible.
Customer Service - 0.5/5.0 -
I will be sending a letter to explain
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great job car nice and clean too thank you! Appreciated the help with insurance company and car rental facility as well. Will highly recommend this location
Customer Service - 5.0/5.0 -
Great staff very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Repair quality is great but attention to detail while reassembling the vehicle was suboptimal, hence the lower score. Tech seemed to be in a hurry & overlooked few things.. nothing major! I expect better attention to detail from a BMW certified collision repair shop!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Paulette was awesome to work with on the entire experience. I could not have asked for a better advocate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work done was above expectations. Very satisfied.
Repair Quality - 5.0/5.0 -
Very happy with the repairs done. Car looks like brand new.
Customer Service - 4.0/5.0 -
Would have liked to be kept up to date since I was told the it would take 2 weeks. I understand you couldn't find the part needed and it was 4 weeks before before it was done but I wish someone would have let me know.
My Experience - 5.0/5.0 -
Gary is the best. He went above and beyond to help me really great service would bring my car there again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Time delays for parts, with a back order; Patrick has been fine, but Volvo needs to up its game
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I do not know why you keep sending me this servey. I was not in your service for more than a year and you keep sending me other people videos about their car being repaired. You need to fix your system. So annoying
Customer Service - 0.5/5.0 -
Stop sending me videos of someone else’s car inspection
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent and informative, car is running smoothly these past 2 weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for completing a great job on my repair
My Experience - 5.0/5.0 -
Team kept me updated all time and very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very thorough and kept me updated every step of the repair.
Customer Service - 5.0/5.0 -
Paulette was always texting me with updates and made sure my repair was completed before I went out of town.