Patrick Auto Body & Collision Center
In operation 47 years.
Our promises are what make us different. It isn't just about your vehicle repairs but creating a positive relationship that we hope has lasting future. We've been serving the northwest Chicago suburbs since 1979 and says a lot. No matter what vehicle make and model, we handle any foreign and domestic repairs backed by our lifetime repair warranty on body and paint. While most shops only handle the basics, our services stretch as far as, but not limited to glass replacement, frame straightening, suspension work, restoring and a whole lot more. We use only original equipment manufacturer (OEM) auto parts as well as the Celette Assembly Line Replication System (CALRS) to guarantee that your vehicle is like new again. Our shop is one of the very few that is an aluminum certified shops in Illinois as well. This is particularly critical for many cars that are partially or fully made with aluminum brands like: Acura, BMW, Mercedes-Benz, Audi, Jaguar, Volvo and many more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The team at Patrick collision made sure I was happy with the repairs and made sure the insurance company covered the labor and parts costs.
Repair Quality - 4.5/5.0 -
Collision repair was completed after 5 weeks. Much of the time was spent negotiating with insurance company. It was a long wait for the type of repair.
Customer Service - 5.0/5.0 -
Tim Odachowski was fantastic. He went above and beyond to get all OEM parts and have the repair meet my satisfaction. He is a real asset to your company. He gave excellent customer service.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Total disaster!!!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
sub-par communication regarding when car will be ready. Kept getting transferred around, just a really bad experience overall.
Customer Service - 0.5/5.0 -
Was dropped off because I had received an email which made me think my car was ready. I ended up walking back home where I feel I should have at least offered a ride home. However, nobody seems to care.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anna was fabulous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
YES!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Had a great experience buying from Patrick BMW but my service experience was not good until a manager was involved.
Repair Quality - 1.5/5.0 -
I had a horrible experience. Was told one thing during the estimate process and before dropping it off to not hearing from for 6 days. There was no communication throughout the process. It took me escalating with management to finally get answers. I had also asked for additional work to be done and it was never mentioned or even looked at. I only assume my car was forgotten about.
Customer Service - 0.5/5.0 -
No communication and only received good service when I escalated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tim was great. A true pleasure to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend the body shop and Tim O to everyone that needs work done on their cars
Repair Quality - 5.0/5.0 -
The entire process was very easy and fast!
Customer Service - 5.0/5.0 -
Tim O and Ana the receptionist are awesome and very easy to work with!