Patrick Auto Body & Collision Center
In operation 47 years.
Our promises are what make us different. It isn't just about your vehicle repairs but creating a positive relationship that we hope has lasting future. We've been serving the northwest Chicago suburbs since 1979 and says a lot. No matter what vehicle make and model, we handle any foreign and domestic repairs backed by our lifetime repair warranty on body and paint. While most shops only handle the basics, our services stretch as far as, but not limited to glass replacement, frame straightening, suspension work, restoring and a whole lot more. We use only original equipment manufacturer (OEM) auto parts as well as the Celette Assembly Line Replication System (CALRS) to guarantee that your vehicle is like new again. Our shop is one of the very few that is an aluminum certified shops in Illinois as well. This is particularly critical for many cars that are partially or fully made with aluminum brands like: Acura, BMW, Mercedes-Benz, Audi, Jaguar, Volvo and many more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely recommend to my friends
Repair Quality - 5.0/5.0 -
Awesome service! Great Crue! Tim is the Best!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Might recommend. But would warn that the timeframe to complete would not be met.
Repair Quality - 4.5/5.0 -
Missing the rear wiper blade when car was returned. Didn’t notice until later.
Customer Service - 2.5/5.0 -
Initial estimate was two weeks to complete repairs. Actual time was nearly 5 weeks. Repeatedly I was told the car would be ready the next day. Then told that no it would be ready the day after. And on and on for almost 3 weeks.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I picked up my car which was in for a bumper repair and the second I turned it on the back tail light was out.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
I received a call stating that the car was ready and it was not. I had already turn in my rental car and It was just a little inconveniente.
Returned Clean
Likely to Recommend - 0.5/5.0 -
No way recomend it!
Repair Quality - 0.5/5.0 -
Quality of work and customer service went down
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Work was excellent! Communication was subpar as my car took 2 weeks without any real explaination as to why. I had to keep calling and asking.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! I do wish the communication was a bit better. I was told three days, and I was fine if it was longer. I left 2 messages just asking for status, soo I could plan my day. I finally reached a person on third try. I was told it would be done by end of day.Great! Five minutes later I get a call saying it is complete. Just be honest, I know you are doing your best. Honest communication. I hopefully will not need collision repair again, but would bring the car back if I did
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
This appeared to be a comedy of errors from beginning to end. I dropped off my car on a Wednesday morning and was told that it would likely be done by the following Tuesday. I heard nothing so I called on that Tuesday. It took three times before I was able to get anyone on the phone. The car was not ready and no one had communicated anything to me. What was a six day estimated repair took three weeks. I was given five different times the car would be done. When Sam gave me the third potential finish date (end of the week for Week 2), he told me something "really bad" would have to happen for the car not to be ready on the Friday of Memorial Day Weekend. It wasn't. There were two more estimated days after that. I understand that the time may be delayed but (1) nothing was communicated to me early on when the job ended up being much larger than estimated and (2) the estimated timeframe just kept getting moved back. Even when I picked up the car, it wasn't ready. The low battery in the car met the car reset the front panel with the GPS/radio. It was not a huge delay but I had to get someone to come out and fix it before we left. There is no way that the mechanic driving the car out when it was finished did not see this prompt.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was courteous and very professional.