Patrick Auto Body & Collision Center
In operation 47 years.
Our promises are what make us different. It isn't just about your vehicle repairs but creating a positive relationship that we hope has lasting future. We've been serving the northwest Chicago suburbs since 1979 and says a lot. No matter what vehicle make and model, we handle any foreign and domestic repairs backed by our lifetime repair warranty on body and paint. While most shops only handle the basics, our services stretch as far as, but not limited to glass replacement, frame straightening, suspension work, restoring and a whole lot more. We use only original equipment manufacturer (OEM) auto parts as well as the Celette Assembly Line Replication System (CALRS) to guarantee that your vehicle is like new again. Our shop is one of the very few that is an aluminum certified shops in Illinois as well. This is particularly critical for many cars that are partially or fully made with aluminum brands like: Acura, BMW, Mercedes-Benz, Audi, Jaguar, Volvo and many more.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The customer service is excellent! The fit and finish is excellent! Unfortunately, the parking sensors electronics are not working.
Likely to Recommend - 0.5/5.0 -
Shame on them.. for lying to me! I did not expect to spend $500. On a rental because of the timeline they gave me!! I am still so upset about what a waste of my time and money this experience was!
Repair Quality - 0.5/5.0 -
I still canât believe that such a service driven company PATRICK mini/ bmw chooses to use a substandard body shop
Customer Service - 0.5/5.0 -
I donât like being lied to and expect full communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much Tim O.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
I pointed out the 3 areas where passenger side damage occorred 2 areas are perfect one vertical line crease was not touched very difficult to see its only visual on the right angle i think it was just missed
Customer Service - 4.0/5.0 -
Very nice people the tiny bumper chips were not even looked at nothing to do with the damage on the side i assumed it would be easy to touch up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Easier to explain through conversation. Feel free to contact me to discuss.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Generally the experience was positive with the ladies who handled my scheduling, check in and check out. Dealing with mike is another story. I have had two separate experiences with Mike which were both unpleasant. Both times he was condescending and did not explain things in a manner that would put a customer at ease that their car is in good hands. I am fiercely loyal to Volvo, but based on my experiences with Mike I would not refer anyone to this shop.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Thereâs a small paint bubble on the right side of the bumper
Customer Service - 0.5/5.0 -
Mike was not responsive and unprofessional. Payment from the insurance company seemed to be the main goal.
Returned Clean
My Experience - 5.0/5.0 -
Looks great! Prompt service. Love the text updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Manager Tim texted with updates throughout the week. The work they performed is superb. My car is brand new again!! Tim and staff take pride in top notch work with which we entrusted them. Thank you!!! A wonderful experience all the way through!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The wong part came in the first time and Scott took great cafre of me that day as well as going above and beyond for me when I came in the day the corect part was to be put on. The only reason I am giving a 9 is that now I have to go back in because the camera on my mirror is not working. Scott was GREAT through this whole process.
Customer Service - 5.0/5.0 -
Again, Scott is the reason for this 10! He is very accomodating.
Returned Clean
My Experience - 5.0/5.0 -
odachowski explained everything to us and kept me updated . He was wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Because no one is perfect.
Customer Service - 4.5/5.0 -
Because no one is perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Because no one is perfect.
Customer Service - 4.5/5.0 -
Because no one is perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Read my earlier comment, truly disappointed
Repair Quality - 0.5/5.0 -
My X3 was brought in to have a recall on child safety attachment. When car was returned to me the interior was filthy with auto body dust, footprints, stains from where seat was moved, etc. This is first time I am giving you allow score, truly disappointed. I spent my own time cleaning and detailing interior.