Patrick Recon Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

I am frustrated. My car came in there on dec 20 th 2019and I just got it back yesterday. Two and a half months. I had to pay for a Renata the entire time. I was never offered a loaner or anything. And everyone Insuance wise and land Robert seemed to just point fingers at one another. I was told the vehicle was fo e and I was only waiting on head light. I was told the headlight came in on feb 13 th but my car was not put back together till 3/3/2020. I was still paying my payments toward the vehicle every month a 2017 Land Rover and I had to pay 500$ deductible to them and 2500! In rental car fees. Not first class service at all.

My Experience - 0.0/5.0 -

I strongly disagree, that I should have paid for a defective part, which has a design failure. With other cars, I have never had this issue. Very disappointed. It is not the $111.00, I had to pay for. Money is not an issue for me..the issue is a design flaw

My Experience - 0.0/5.0 -

The work, as usual was beautiful, and Mark G. Was very nice and helpful. For some reason, the paper work was missing when I came to get the car. A manager found it and then all was well. Thank you!

My Experience - 5.0/5.0 -

I always bring my cars for body work, PJ provides excellent service. Gary is a wonderful Service manager, he manages repairs very well, keep us informed.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed with the cleanliness of both the outside and inside of the car when I picked it up. Patrick's team went above and beyond cleaning my interior

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

John at the body shot was amazing , he make it so easy for me . Thanks a lot . Maryseollis

My Experience - 5.0/5.0 -

Unfortunately, this is not my first experience with Jaguar (Collision Dept), never due to any fault of my own, however; it is my first choice for repairs! The quality of work/repair is always 100% I regrettably have had to use other places & I’m left unsatisfied. Jaguar is & will always be recommend. EXCELLENT SERVICE & REPAIRS!

My Experience - 5.0/5.0 -

GARY in collision is one of few people I trust when it comes to fixing vehicles. He’s an asset to your organization.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Gary Mitchell is very helpful and understands the issues and respond timely. Great job guys!

My Experience - 5.0/5.0 -

My car was completed sooner than anticipated.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I received a referral from my regular shop to Patrick Jaguar's Body Shop, and simply had the best experience I have ever had at any dealership service/body shop! Mine isn't exactly a high end vehicle like a Jaguar or Land Rover, but I was certainly made to feel like it was! The work was stellar and true to the given estimate and time frame, and everyone was so very nice to me! My truck was even washed and spruced up after the repair was completed. Both Gary and Mark in the body shop are fantastic - they are super knowledgeable and down-to-earth! And the courtesy ride to Hertz car rental in a spanking brand new Land Rover was the proverbial icing on the cake! I was completely blown away by the entire experience, and would highly recommend Patrick Jaguar's body shop without hesitation to anyone who is desirous of having quality body work done on their vehicle!

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mark Guenthe was very nice and helpful. When I picked up the car, even the tires were shining. Thank you!