Patrick Recon Center

147reviews
534 Mall Dr,  Schaumburg,  IL  60173
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Jaguar
Land Rover
MINI

Reviews (147)

My Experience

My Experience

The overall work was great however the only issue I had was there was no comparable loaner car offered

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was done well and we are happy with the quality of work. I also appreciate the concierge level service such as taking care of organizing the rental car. We did have to bring our van back to address an issue in the wiring but that was ultimately fixed to our satisfaction.

My Experience

The collision team was Tier one. Their level of knowledge, professionalism, and expertise does your brand due diligence.

My Experience

My Experience

My Experience

My Experience

Gary, the service manager was awesome. My only complaint was I was charged the estimated hours for the job (6.6 hours) versus the actual hours (3.0) hours.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rear decklid sunshade does not open correctly. HVAC control console chipped. Headliner rattles horribly over minor bumps. Swirl marks in left fender from previous repair. Greatly disappointed.

My Experience

Gary, again, took care of us and did an outstanding job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Our vehicle struck a deer and we met Gary Mitchell the next day. He was knowledgeable and professional. I most appreciated his willingness to help navigate between our insurance provider and what he thought the repair needed. We had our vehicle returned with repair work complete that same week. Gary help remedy supplemental payment from the insurance company. Shout out to Gary for representing your company well.

My Experience

Great service

My Experience

Many thanks for handling the repair that was a result of being “rear-ended” seamlessly. Your operation is very efficient and helpful.

My Experience

OUR CAR WAS REPAIRED IN LESS TIME THAN ANTICIPATED. ONE WOULD NEVER KNOW THAT IT HAD BEEN DAMAGED. THIS IS OUR SECOND TIME THAT WE HAVE HA A JAGUAR REPAIRED IN YOUR BODY SHOP. EACH TIME THE REPAIR CREATED A CAR THAT WAS IN 'MINT' CONDITION. THANK YOU ERDWARD AND VALERIE

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I found a couple areas that didn't have paint at all fish I and a lot of Orange peel texture some areas the clear coat was flooded, Gary was very nice and help me come back to correct the problem brought it back in let the for A-day but some other problem are still there and I am very unhappy also there is a Dent in one of the front wheels

Customer Service