Patrick Recon Center
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (147)
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- Newest
My Experience - 5.0/5.0 -
Repair work was done very well and back to original position. Thank you for the awesome work. Please improve the office representatives to interact with customer well and I felt little bit annoyed while talking to her since she was not very interactive and kept saying single word answers.
My Experience - 5.0/5.0 -
Received the usual excellent customer service from Patrick dealership. Patrick Jaguar is truly and uniquely second to none. Keep up the good work...
My Experience - 5.0/5.0 -
Have used Patrick Jaguar in Naperville for many years for both service and body work and have always experienced exceptional customer service and repairs. Highly recommend.
My Experience - 0.0/5.0 -
We spent more than $10,000. There are still few scratch marks on the car. The car was with you for over 2 weeks. We had expected these to be fixed. We hardly got any status updates from you.It appears to us as lack of professionalism. Expected more from you. Please communicate with your customers and understand their need. Thanks Prasanta K Das [email protected] 630 780 9954
My Experience - 0.0/5.0 -
Communication was terrible. I have had problems in the past and filled out surveys detailing my issues but no one has ever followed up with me. Not a well run organization.
My Experience - 5.0/5.0 -
Our thanks to the Team, and to Gary and Dan especially for their very helpful advice. We’re happy we chose Jaguar. The Bacons
My Experience - 0.0/5.0 -
Vibrations when braking. Also seems to pull to one side with sudden hard braking. Thought it was resolved but isn't. I was hoping it would work itself out with use but I'm not so sure. Please call. Bev Cox
My Experience - 5.0/5.0 -
Gary Mitchell was very responsive, professional and courteous. As always, he and his team did a good job and were timely in getting things done.
My Experience - 5.0/5.0 -
Gary and team are very focused on getting it done right and timely. Much thanks!
My Experience - 5.0/5.0 -
The body shop personnel were professional and helpful.
My Experience - 5.0/5.0 -
Excellent communication and service to my car. It was covered in tar and the body shop did a beautiful job restoring the cars original finish. Thanks to Dan especially who went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did not get the car serviced as it was a total loss
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your staff went above and beyond. Thanks
My Experience - 5.0/5.0 -
Patrick was recommended to me by my dealership as they, at the time, had no repair shop. I was greeted & treated with professional courtesy and impressed how quickly my vehicle was taken in & serviced considering my car was not a Jaguar or Land Rover. The work done on my car was top-notch and looked like it came out of the showroom upon pickup. I will recommend Patrick to my friends & family. Thank you for taking care of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service car was fixed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gary is always incredibly helpful and customer friendly.