Byron's Patterson Auto Body Inc..

4.9 (715reviews)
98%
2597 Route 22,  Patterson,  NY  12563

In operation 43 years.

Our I-CAR GOLD certified technicians are highly-trained and outfitted with the right equipment in our OEM-certified Collision Center, allowing them to carry out manufacturer-approved repairs. We understand how stressful being involved in an accident can be, which is why we prioritize making the repair process as seamless and trouble-free as possible. We have a full service mechanic shop, offer glass replacement, and even have a Hertz Rental office on site. Whether you are covering a repair out of pocket or submitting a claim through insurance, our team is here to assist you. We collaborate with all insurance companies to alleviate your worries throughout the repair procedure. Give us a call today to see how our professional team can help you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (715)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the staff are frequently highlighted, along with outstanding customer service that puts clients at ease during stressful situations. Communication is largely commended, with customers appreciating being kept informed throughout the repair process. Timeliness is generally well-received, with several repairs completed ahead of schedule. A few customers noted areas for improvement, including clearer communication on repair status updates, more thorough walkthroughs of completed work, and greater attention to detail during handover. These observations come directly from customer feedback and reflect opportunities to further enhance the already strong service experience.
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"... total pleasure doing business with Patterson Autobo. The staff is exceptional and the service was also exceptional. I would highly recommend them to anyone who is looking ..." Read more
"... adjuster to filing claims with the insurance company. The work done on my vehicle was amazing. The car looked brand new. I was so happy with my experience with Patterson ..." Read more
"its actually insane how perfect my car looks, youd literally never be able to tell it was almost totaled like ..." Read more
"In a 1-10 , a 100. Treatment better than family, will recommend to everyone i know."
"Great craftsmanship and staff was a pleasure to work with."

Likely to Recommend

I tell everyone about the terrific service at Byron's

Repair Quality

Excellent workmanship, very friendly staff

Customer Service

Every staff member I encountered was very pleasant; particularly Stephanie and Michelle

Returned Clean

Likely to Recommend

Repair Quality

Very professional and meticulous work!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Professional service and flexibility for their customers.

My Experience

Absolutely no complaints- when I first arrived, I noticed how clean and quiet the shop was. Everything was seamless, car drop off, rental car pick up and then retrieving my car. My car appears to have been repaired perfectly. The woman at the front desk were lovely to deal with. The only thing I wish would have happened- is that; when I picked up my car I would have liked someone from the shop to come out to my car with me and go over the details of the repair. I would definitely recommend Byron’s Patterson Auto for any auto body repairs.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

I love it they provide all the help I need it, and it was great service

Customer Service

Returned Clean

Likely to Recommend

this is an amazing group of people thanks so much

Repair Quality

amazing workmanship on my car repair

Customer Service

the staff were all friendly professional and a pleasure to deal with

My Experience

Great work and amazing staff.

Likely to Recommend

Repair Quality

Amazing customer service! High quality work.

Customer Service

Very friendly and knowledgeable staff.

Returned Clean

My Experience

Professional, Friendly customer service from the front desk to the repair shop. The repair was excellent, just like new! I will highly recommend Byron's.Thank you all!

My Experience

This was my first experience with you guys but I have heard excellent things. I was so impressed with the service and experience. I see why so many people recommend you guys. I highly recommend you guys and thank you for making the experience such a smooth and easy one. I would definitely use you for any future needs. Thank you!

Likely to Recommend

Repair Quality

Excellent service. Highly recommend

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone was very nice and helpful

Customer Service

All good

My Experience

Carol Eastwood-Hazzard the Kia Telluride is my car and I could not have been more pleased. Excellent customer service, we were kept updated throughout and it looks wonderful. Many Thanks.

Likely to Recommend

It was a great experience after a very upsetting experience and damage to my car.

Repair Quality

It was flawless start to finish and both NYCM and Byron’s made the whole process easy & quick. Thank you!

Customer Service

I was kept updated on the necessary steps and the communication was excellent.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excellent work

Customer Service

Very organized and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Now that I know the service is so good, I will be going back and would certainly be happy to recommend to anyone in the local area

Repair Quality

Car runs really smooth and looks great now after all the body work and maintenance fixed up

Customer Service

Everyone was very kind and helpful. Kept having a ton of work added on throughout the process, but they did a great job of notifying me and keeping me updated throughout each step

Likely to Recommend

Repair Quality

Open communication and great workmanship

Customer Service