Patterson Auto Body, Inc

4.9 (1,363reviews)
99%
18 Great Rd,  Stow,  MA  01775

In operation 35 years.

Patterson Auto Body is a family owned and operated business. We have been in business since 1991. We have two buildings at our location. We currently have 5 frame machines, two full spray booths and one spray prep station. We have the right tools and knowledge to fix your vehicle right the first time. Our number one goal is to bring your car back to pre-loss condition by providing safe and efficient repairs at a reasonable price.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,363)

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My Experience

Everyone was helpful and realistic about the time the work would take. The car looks great too.

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My Experience

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Great people to deal with.

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Not very knowledgeable about function of my vehicle

My Experience

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My Experience

I wish the person who told me the car would be ready had called to update me that it was ouldn be ready.

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My Experience

So satisfied with the repair of my car, Patterson Autobody made an incredible job!!, I highly recommend this shop, no words to explain my happiness and gratitude. My car looks like brand new again, you will never think it was hit!! Thank you so much for help!!

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Repair Quality

Excellent repairs, my car looks like brand new!

Customer Service

They did an amazing job with my car, looks like brand new!

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My Experience

Fast, efficient service.. my car was done days earlier than expected! Everyone was very nice and helpful. Overall great experience!

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My Experience

My only criticism is that it took longer than I expected and the finish date kept moving back. But their work was excellent, they were very professional, & they kept me informed. Thank you.

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My only criticism is that they didn't give me a realistic date when repair work would be done.

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Hours not convenient for any NORMAL working class person

Repair Quality

N/A, deemed total loss

Customer Service

Not convenient for customer at all. Shop only open Monday through Friday 8-5, and closed ALL weekend. Would NEVER recommend to anyone who works full time days.

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Responsive, professional, courteous.

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Had to return vehicle for further parts replacement, which should've been done initially. Result was that we were without vehicle for 2 weeks instead of 1 week. Body shop indicated that Liberty would not initially approve all of the necessary parts replacement, so I'm not sure who was to blame. Could've been avoided if test drive had been done at more than 60 MPH. Severe vibration occurred at or above 64 MPH.

Repair Quality

Had to return vehicle for further parts replacement, which should've been done initially. Result was that we were without vehicle for 2 weeks instead of 1 week. Body shop indicated that Liberty would not initially approve all of the necessary parts replacement, so I'm not sure who was to blame. Could've been avoided if test drive had been done at more than 60 MPH. Severe vibration occurred at or above 64 MPH.

Customer Service

Had to return vehicle for further parts replacement, which should've been done initially. Result was that we were without vehicle for 2 weeks instead of 1 week. Body shop indicated that Liberty would not initially approve all of the necessary parts replacement, so I'm not sure who was to blame. Could've been avoided if test drive had been done at more than 60 MPH. Severe vibration occurred at or above 64 MPH.

Likely to Recommend

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Customer Service