Patterson Auto Body, Inc

4.9 (1,365reviews)
99%
18 Great Rd,  Stow,  MA  01775

In operation 35 years.

Patterson Auto Body is a family owned and operated business. We have been in business since 1991. We have two buildings at our location. We currently have 5 frame machines, two full spray booths and one spray prep station. We have the right tools and knowledge to fix your vehicle right the first time. Our number one goal is to bring your car back to pre-loss condition by providing safe and efficient repairs at a reasonable price.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,365)

Likely to Recommend

Repair Quality

wish it had not taken over a week

Customer Service

Appreciated the flexibility as well as the willingness and ability to answer all questions

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Repair Quality

Customer Service

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I only recommend them!

Repair Quality

Patterson Auto Body does an excellent job. The office is very helpful and well qualified to answer any questions you may have. The repairs are done in a timely manner. I will only go to Patterson Autobody for any work I need. Thank you for being so well organized. And the quality of work is awesome!

Customer Service

Excellent!!

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Repair Quality

The car looks great, no surprises, and the experience was very smooth. Coordinating with Enterprise on the rental car makes that part stress free.

Customer Service

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Repair Quality

Service was great and everything I requested was done perfectly. I would highly recommend Patterson!!!

Customer Service

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Repair Quality

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Repair Quality

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definitely!

Repair Quality

excellent prompt service!

Customer Service

fast, quality service.. excellent communication!

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My Experience

Likely to Recommend

absolutely

Repair Quality

the bumper color match was perfect as well as the bumper replacement job.

Customer Service

customer service as well as the the whole process from drop off to to pickup and dealing with the insurance claim went smoothly without any issues.

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Likely to Recommend

Repair Quality

Excellent workmanship. A quality repair at a fair price. Highly recommended.

Customer Service

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Likely to Recommend

i already do recommend Patterson’s to friends, relatives and sometimes complete strangers 😂

Repair Quality

more than satisfied. i have complete confidence in the team.

Customer Service

Gina is simply the best❤️

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Repair Quality

Excellent service excellent work

Customer Service

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Likely to Recommend

They do excellent work, are very accommodating and kind

Repair Quality

Excellent work, very courteous

Customer Service

Always answered emails and calls promptly

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Repair Quality

Let me count the ways. Received the vehicle and it was not washed. I think that they do not care about the quality of their work. The ventilation had been changed. The back seats of the suv were in the down position. Not upright as I left it. When I got home I noticed an emblem was missing. I went back. Was told it was on order. I thanked them for not telling me. An apology and $3.50 will buy me a large regular coffee at dunkin. If you don't understand an apology means nothing to me. They replaced a part and it was different than the original. No explanation. Will not be going back if have another accident.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

poor daily updates

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Repair Quality

Good job!

Customer Service

Very friendly

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Likely to Recommend

Already have

Repair Quality

Wonderful experience start to finish. Work was done well and Patterson worked with insurance so I didn't have to do it

Customer Service

Perfect customer service

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