Patterson Collision Center
In operation 8 years.
Patterson Collision Center is a family-owned & operated collision repair center serving the greater Tyler and surrounding areas. Our experienced technical staff account for more than 100 years combined experience in the collision repair industry... We are a well-equipped I-CAR Gold Class Facility servicing most makes and models... We take pride in our people and our product and look forward to meeting you... We exist to serve you, our customer and provide excellent workmanship to your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very nice people. That listen and were very helpful
My Experience - 5.0/5.0 -
Professional staff, provided assessment of vehicle, explained the process for fixing the issue, met all felines and committs & times for repair to be completed. Outstanding service. Thanks R/
My Experience - 5.0/5.0 -
Nolan was awesome, keep me informed about repairs sent pictures and emails. He dealt with the insurance company. That might be so much better for me. He also helped rent car turned back in for me. Pattereson did the best customer service ever appreciate all the help with the repair repair repairs thank you so much.
Likely to Recommend - 5.0/5.0 -
Because Mr. Black and his team worked together to get my car looking like a brand new car again and the customer service and the information that was provided during the process of me getting my car back has made me a lifelong customer of Patterson along with all the other services that I have received and let me know that I am the number one customer even though you have other customers, but that’s how I was made to feel
Repair Quality - 5.0/5.0 -
Mr. Black was extremely extremely kind. He was very informative on the work progress of working on my car he coordinated with your service department so we can get my car done. Also when the parts would not be available so to hear Miss Laura I really appreciate Patterson and I will be a lifetime customer of Patterson. My new car will come from Patterson. Thank you so much for having lol and respectful employees willing to work together to get the job done.
Customer Service - 5.0/5.0 -
As I stated in my previous comment, the working corporation between your department, the service department with Miss Laura The collision department with Mr. Black then working as a team shows me that Patterson works as a team. They’re not separate entities trying to step on each other. They were extremely kind and extremely informative and it like I said I will be a Life long customer of Patterson and my new car will come from Patterson because of your service department and your collision department
My Experience - 5.0/5.0 -
Everyone was very friendly and quick to answer questions!
My Experience - 5.0/5.0 -
They were absolutely amazing!! The kindest most caring team ive ever met!!! Could not say enough good things about them.
My Experience - 5.0/5.0 -
Nolan Heffran did an outstanding job getting our car repaired so that it looks brand new, and keeping us informed along the way. Super customer service! I'm telling everyone I know how pleased we are!! Thank you for asking.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Patterson is absolutely the best dealership I have ever dealt with. Glenn was awesome in the collision dept. Kept in contact and informed me along the process,even handled some insurance problems for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience ever. Glenn was very helpful every step of the way. Even helping on the insurance claim . Thank you.
Customer Service - 5.0/5.0 -
Glenn was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good experience, considering the circumstances. Nolan and everyone was top-notch professional.
My Experience - 5.0/5.0 -
Nice job; Thanks
Likely to Recommend - 5.0/5.0 -
1st choice
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Glen was fantastic, extremely understanding, worked very well with us and kept us up to date on repairs. Commendable patience with snake farm. He also deserves every raise possible in the future. Steve was also fantastic and answered any questions he could when I talked to him over the month.
My Experience - 5.0/5.0 -
Nolan went above and beyond getting our car fixed especially working with the insurance company and wanted to give a shout out to Jackson Hukill these guys are AWESOME thank again for everything.
My Experience - 5.0/5.0 -
Updat es were given when i called, but repairs took longer than expected. Service people were nice, friendly and attentive.