Patterson Collision Center
In operation 8 years.
Patterson Collision Center is a family-owned & operated collision repair center serving the greater Tyler and surrounding areas. Our experienced technical staff account for more than 100 years combined experience in the collision repair industry... We are a well-equipped I-CAR Gold Class Facility servicing most makes and models... We take pride in our people and our product and look forward to meeting you... We exist to serve you, our customer and provide excellent workmanship to your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was unfortunate that I had to visit these people again but it is wha it is. That being said they were very pleasant from the little redhead up to the Manager Steve. It’s funny though he says he’s the manager but there is a lady in a corner office that seems to be running the show kinda like the great and powerful OZ from behind the curtain. They fixed my car in a timely manner and even Sue was nice and I’ve heard that’s kinda rare for her. Must be me. I am pretty lovable. If you need your car repaired sure there might be places that do it faster but I’d rather wait a few extra days and have it done right. Some things need calibration that you might never even think of. Anyway I think that’s it so peace out and I hope we never do business again I’m tired of needing body work done to my cars.
Customer Service - 5.0/5.0 -
I thought I just said what I thought????
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and very satisfied with the repairs!
Customer Service - 5.0/5.0 -
The ladies in the office were always willing to give me updates and sometimes called me before I called them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray Ray in the back did an Excellent job!!!!!!!!!!
Customer Service - 5.0/5.0 -
Excellent service!!! Love the lil Preggers ginger back there. Lauren is her name I think. She's the best! However Torrie is pretty awesome too. She is the real boss of the shop but hides in her little hole in the corner. I would totally go back there but always hope I never have too. I highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks y’all did a wonderful job ..
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lauren was very professional, helpful and answered all my questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
When they call me to pick my car up, I couldn't get there before closing. So, another day was charged for my rental car.
Likely to Recommend - 5.0/5.0 -
Although it needs revised, the shop has confirmed it's a matter of bringing it back, they've been responsive
Repair Quality - 3.0/5.0 -
A plastic molding around the wheel well is loose
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sue is very professional knowledgeable and is a great asset to your team.
Repair Quality - 5.0/5.0 -
Sue was very professional and thorough in handling my repair claim. She kept me updated and was eager to answer any questions I had. The repair was done well and vehicle restored to new condition.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really enjoyed doing business with Lauren. Always returned my texts in a timely manner. Always very nice and professional. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept me informed and did a great job
Customer Service - 5.0/5.0 -
Great service and service advirer
My Experience - 0.0/5.0 -
I am dissatisfied with the service that I received when I pick my car up my headliner was down they did not put my headline back in my car my ashtray in the back door was broken laying in the flow board the merchandise I had under the truck on my car which was my shammary and
Likely to Recommend - 0.5/5.0 -
They kept my car for a whole month and I had to do the following
Repair Quality - 0.5/5.0 -
I bought my car in for bumper repair and a few scratches on the top of my car and when I went to pick my car up the in side of my car was a mess the head liner was hanging down on thwack doors the antenna was not the original one and it was a different color and the rubber was broke all around it and my ashtray was broken and laying in the floor Laren Bell the service advisory was stand with me when I witnessed this. Idoknow that you have a sign up saying that you not responsible for missing item but that did not give them to take all of m y wax and a pare of my 400.00 boots from. My car which was under my trunk..
Customer Service - 0.5/5.0 -
Very pool service I would never recommend this collision center to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sue is the best!!!