Patterson Collision Center
In operation 8 years.
Patterson Collision Center is a family-owned & operated collision repair center serving the greater Tyler and surrounding areas. Our experienced technical staff account for more than 100 years combined experience in the collision repair industry... We are a well-equipped I-CAR Gold Class Facility servicing most makes and models... We take pride in our people and our product and look forward to meeting you... We exist to serve you, our customer and provide excellent workmanship to your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Just get it fixed. That’s all I ask for.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you Chad for being so nice and patient with us.Chad was awesome he answered every question with no problem.The car was fixed perfectly with no problem
Customer Service - 5.0/5.0 -
Chad did awesome job with the car.He answered all questions promptly and patiently.The car was fixed good .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, excellent service by Chad!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Repair was good. Customer service did not keep me informed as they said they would.
Customer Service - 1.0/5.0 -
Was told they would call every Tuesday and Thursday with updates- the did not. Took me three phone calls before I received a call back. Unprofessional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All went great …good job!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lauren was amazing and so helpful and professional. The work done looks great and I will recommend Patterson anytime I can.
Likely to Recommend - 2.5/5.0 -
The repair took too many days. The parts were most likely available sooner than I was lead to believe and could have picked up car a couple days earlier.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I suspect a tire may have been patched while in your custody, but nothing was mentioned. Is that possible?
My Experience - 0.0/5.0 -
Looks like they missed a couple of minor spots and etc
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I need to bring it in for some missed spots
Customer Service - 3.5/5.0 -
Need to bring back for spots that were missed!
My Experience - 5.0/5.0 -
Everything is great in our car! Again, thanks for all! Regina and John Luckey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body repairs! Thank you very much!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the help with the insurance claim with Allstate. We were provided adequate information and updates regarding the collision repair. Lauren was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was there for an extended amount of times but the text message updates were helpful. When using the app it would have been nice to see where in the process the vehicle was.
My Experience - 5.0/5.0 -
Lauren Bell was fantastic. She greeted us upon arrival for the estimate and kept us informed the entire time. Patterson Collision was fast and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lauren Bell was awesome handling the estimate and keeping us informed. The repairs were done fast and done right.