Patterson Collision Center

4.6 (412reviews)
89%
3120 S Southwest Loop 323,  Tyler,  TX  75701
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Shop AssistantSparkles

In operation 8 years.

Patterson Collision Center is a family-owned & operated collision repair center serving the greater Tyler and surrounding areas. Our experienced technical staff account for more than 100 years combined experience in the collision repair industry... We are a well-equipped I-CAR Gold Class Facility servicing most makes and models... We take pride in our people and our product and look forward to meeting you... We exist to serve you, our customer and provide excellent workmanship to your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (412)

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Returned Clean

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Returned Clean

My Experience

Very please with the way I was treated I would mostly definitely recommend 5 stars for this one

Likely to Recommend

Repair Quality

GOOD. CONCERNED. HELPFUL.

Customer Service

My Experience

I worked with Sue, who was exceptional! She kept me informed of the progress on my car throughout the process. She was friendly, knowledgeable, and caring. I appreciated her so much and was highly impressed with her in her work at Patterson.

Likely to Recommend

Repair Quality

Sue at Patterson was wonderful. She kept me informed of what was going on with my car. She was courteous, informative, and caring throughout the process. I will recommend them to all my friends. ‘So glad we went there to have my car repaired!

Customer Service

I appreciated the texts and phone calls from Sue about my car. ‘Top-notch customer service!

My Experience

Thanks Patterson Collision. You went above and beyond to meet my needs!

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Repair Quality

Great job. No complaints.

Customer Service

Took my car while I was out of town.

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Repair Quality

They did an awesome job

Customer Service

My Experience

SUE IS THE BEST ! SHE WAS BERY PROFESSIONAL & MADE SURE MY CAR WAS FIXED RIGHT !!

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My Experience

Great communication letting me know how repairs were coming along!

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Repair Quality

Great service! Great communications!

Customer Service

My Experience

She was very helpful in everything. We felt comfortable there with her. We will tell all our friends how great we were taken care of.

Likely to Recommend

Repair Quality

The shop went above and beyond to save money on the repair for the damage on my son's truck. The person that did the most work was Sue. We would use this shop again in a heartbeat. Thank You

Customer Service

Sue was amazing!

My Experience

So he’ll fil and kept me updated. Awesome job!

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Customer Service

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My Experience

Quality work and exceptional customer service by Sue and Crystal.

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Customer Service

My Experience

Sue is so great! She kept me informed every step of the way. I really appreciated the calls and text that let me know every process my car was in... up until the day it was ready for pick up. Paint and body repairs are unnoticeable! Completely satisfied 100% Thank you

Likely to Recommend

Repair Quality

Super easy process very quick and informed me every step of the way!

Customer Service

Sue was wonderful