Patterson Collision Center
In operation 8 years.
Patterson Collision Center is a family-owned & operated collision repair center serving the greater Tyler and surrounding areas. Our experienced technical staff account for more than 100 years combined experience in the collision repair industry... We are a well-equipped I-CAR Gold Class Facility servicing most makes and models... We take pride in our people and our product and look forward to meeting you... We exist to serve you, our customer and provide excellent workmanship to your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 it was very good service and I was very satisfied and I will remaking people to go there the people that works there were very nice and I am very satisfied with the work that they done thank you
Customer Service - 5.0/5.0 -
I'm very satisfied and very nice people to work with communicate with and thank you very much for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Performed outstanding work.
Repair Quality - 5.0/5.0 -
Excellent job, very friendly staff, truck looks great.
Customer Service - 5.0/5.0 -
Nice friendly folks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front looks great
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I was very pleased with the service
Repair Quality - 4.5/5.0 -
Haven’t had much time to really look at it, but it looks excellent
Customer Service - 4.5/5.0 -
Very nice folks kept me informed
My Experience - 5.0/5.0 -
Easy to work with. Completed the job ahead of schedule. Everything looks great. like it never happened.
Likely to Recommend - 5.0/5.0 -
No problem; I’d highly recommend
Repair Quality - 5.0/5.0 -
Always nice work
Customer Service - 5.0/5.0 -
Very friendly staff; professional & they keep me informed on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Looks like a brand new vehicle. Support and updates were timely.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Extremely poor customer service. Lack of communication from employee. . Not following up with delays and advising customer. Costing customer unnecessary money due to lack communication. Using text messages instead of calling customer.
Likely to Recommend - 0.5/5.0 -
Nope
Repair Quality - 0.5/5.0 -
I am glad my car is finally repaired. You do not want my response to how I feel about Patterson collusion department.
Customer Service - 0.5/5.0 -
Patterson’s collusion department employees need classes on customer service, how to advise customers when their is an issue with their car and stop relying on text messaging as a way to communicate.
Likely to Recommend - 5.0/5.0 -
As long as James is the supervisor at the collision ship I will recommend Patterson Dodge
Repair Quality - 5.0/5.0 -
The work completed on my truck was flawless.
Customer Service - 5.0/5.0 -
It started as a 1 star. But James stepped up and made a wrong a right. James did an amazing job explaining what occurred. He took time to look into my concerns and corrected what issues I had.
My Experience - 5.0/5.0 -
Did a great job and very friendly
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
Not happy with the time it took but the work was great