Payless Collision
In operation 6 years.
Payless Collision is a Locally owned Alaska business that has been in business since 2020. Our goal is to provide Quality repairs to all of our customers with a high level of communication through the repair process including text and email messaging. Here at Payless Collision our dedication to OEM training and our willingness to adapt to industry changes set us apart as a leader in the auto body repair industry. Trust us to deliver top-notch repairs that meet the highest standards and exceed your expectations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was impeccable. They did a great job at communicating progress throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Ashley and the rest of the team, Trevor!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was fantastic! Can’t notice any difference and I appreciate the cleaning!
Customer Service - 5.0/5.0 -
Everyone was kind, professional and fast!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already recommended payless to all my friends and family and showed all of the the quality of my vehicle repairs and the excellent customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service is excellent, thank you very much to all the payless collision team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff were engaging, competent and good humored. Good Job!
Customer Service - 5.0/5.0 -
Repair was perfect.
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate your clear communication and what comes next. There were updates along the way. Staff were friendly and inviting. My vehicle looks as if an accident never happened. And the outside of my vehicle had been given a wash. Was really nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was thoughtful, communicated clearly, and made the whole thing painless.
My Experience - 5.0/5.0 -
I love my car. She looks so beautiful. They cleaned the inside and outside.
My Experience - 0.0/5.0 -
No time yet to assess the quality of the work, but it looks fine initially. I elected to have the non-damaged, but old and cloudy, headlight replaced at my own expense. I asked what the total expense would be and paid the requested $214.74 in advance. When I picked up the car there was an additional $81.08 owed for previously unmentioned and undisclosed shipping—a 38% increase over what I was quoted.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team that care. Also keeps in the loop of where they are at,
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was awesome. Wasn’t expecting the detail job which was great as well. And to top it off I got my car back earky
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ll be telling everyone I know to avoid this shop because of Ashley. The work that was done looks good at the present moment but the customer service is awful.
Repair Quality - 1.5/5.0 -
The job is satisfactory but the customer service sucks and I’ll never give you guys my business again based on that. Ashley is totally unpleasant and a nightmare to talk to.
Customer Service - 0.5/5.0 -
The job is satisfactory but the customer service sucks and I’ll never give you guys my business again based on that. Ashley is totally unpleasant and a nightmare to talk to.
Returned Clean
My Experience - 5.0/5.0 -
The staff and the communication was top shelf. The work performed was spectacular. I have been in Alaska for 30yrs. As an automotive enthusiast I thank the team at Payless Collision.