Payless Collision
In operation 6 years.
Payless Collision is a Locally owned Alaska business that has been in business since 2020. Our goal is to provide Quality repairs to all of our customers with a high level of communication through the repair process including text and email messaging. Here at Payless Collision our dedication to OEM training and our willingness to adapt to industry changes set us apart as a leader in the auto body repair industry. Trust us to deliver top-notch repairs that meet the highest standards and exceed your expectations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Already
Repair Quality - 4.0/5.0 -
Very good getting updates on process of vehicle work.
Customer Service - 5.0/5.0 -
Good job
Likely to Recommend - 5.0/5.0 -
It’s hard to find a reliable body shop. The quality of the work is great and it hey have systems in place to make sure the process runs as smoothly as possible
Repair Quality - 5.0/5.0 -
Can’t tell anything happened. Looks brand new
Customer Service - 4.5/5.0 -
Twice weekly updates are nice! A few were missed but they were given once I called to ask.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Trevor and Ashley were amazing, keeping me updated on both repairs, I really felt that I was able to relax and be patient! Great job Payless team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mechanics did a really great job desk workers are awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Overall, it’s fine, but the trunk button at the back was installed upside down, and after the repair, there was a strange smell inside the car.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thile staff was amazing. They kept in communication and seemed to bend over backwards to make things good.
Returned Clean
My Experience - 0.0/5.0 -
My vehicle still needs repair and was broken on pickup. The driver's door outside (rear view) mirror is cracked/broken but wasn't broken when I dropped it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job fixing my bumper and customer service was excellent!
My Experience - 5.0/5.0 -
I’m so happy to have been able to get the satisfaction I deserve from Payless Collision. The support from staff is incredible. I hope they keep up the excellent service and superior customer service support as well as superior quality of service from the body repair team. You all deserve the respect and support from all who have been there. Again, you all are amazing. Team work makes the dream work. Congratulations on your service. You definitely earned it
Likely to Recommend - 4.0/5.0 -
I really did like working with Bella however the lack of communication and being without my truck as long as I was might sway my recommendation.
Repair Quality - 4.0/5.0 -
The repair was done well and looks awesome. My repair was delayed even though I had left it for over a month and a half while out of state. A finish date was agreed upon but it was not finished by then. After working with Bella she worked her hardest to get repairs expedited and my truck back to me asap.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service staff from the receptionist to the estimator to the body tech. I’ve been putting off this repair for years and am so happy it’s fixed and everything is functioning 100% again! Thanks Payless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Delay getting parts after surrendering the car meant extra expense for our rental. Removing repair tape cost an hour at pick up. Good job on restoration.
Customer Service - 3.5/5.0 -
Friendly interactions appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciate being kept informed of progress.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so unhappy and upset that you only work in my car 3 hours a day which made you keep it for almost 2 months but when I received my car the work that was done on it made me a happy customer. I got my Benz back completely detailed and it looked like a brand new car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work