Payne & Sons Collision #1 Inc.

4.9 (1,203reviews)
97%
12243 Shiloh Rd,  Dallas,  TX  75228

Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (1,203)

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Mr.Bill has done a great job with my GMC sierra , he handles matters quick and take cares of business , give you up dates on your vehicle frequently and honest on work .. my sierra came out exactly how it was when I first bought it !! Payne and sons is the body shop to go to

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This auto body shop is committed to doing serious and excellent work. Special kudos to Ivan for his frequent communications and effective assistance.

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My Experience

Just want Bill and your team to know how much I appreciate them for doing a fantastic job on my car, it looks like it rolled off the showroom floor, thank you so much again!

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I had the best experience at this body shop. From the moment I walked in, the staff was professional, friendly, and truly cared about helping me. They kept me updated throughout the entire process, explained everything clearly, and delivered amazing results. My car looks brand new again! The quality of their work and level of customer service are unmatched. I highly recommend this shop to anyone looking for reliable, honest, and top-tier service.

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Courteous service

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YOU GUYS ROCK

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Great service

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My Experience

Very professional and curteous. Answered all of my questions .

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Very professional and helpful

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High quality delivery and repairs

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Very good service my car was done on time and looks really good

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Very customer focused. Good follow up on status. Easy to work with. Took care of everything with insurance. Car looks and feels great.

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Great customer focus. Good follow up. Work is flawless. Made it easy by working with closely with insurance to ensure care was properly repaired.

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Good work, good communication

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Great communication but I received my car with small damages that wasn’t there before. But at the end of the day they fixed all up within a day! Will definitely come back if I need their services again!

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Great communication but I received my car with small damages that wasn’t there before. But at the end of the day they fixed all up within a day! Will definitely come back if I need their services again!

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Thanks, Ivan, for working with us and State Farm.

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