Payne & Sons Collision #1 Inc.

4.9 (1,203reviews)
97%
12243 Shiloh Rd,  Dallas,  TX  75228

Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (1,203)

Likely to Recommend

I highly recommend them

Repair Quality

Thank you Bill you are Very professional, they finished my SUV in a short time and excellent work, I highly recommend them,

Customer Service

Transparent stress-less

Returned Clean

Likely to Recommend

Always do a great job thanks

Repair Quality

Hose is loose that holds the antifreeze, it is leaking out on the ground

Customer Service

Great job thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not likely

Repair Quality

Paint has air bubbles in one hem

Customer Service

Took too long to give me answers and fishing repair

Returned Clean

Likely to Recommend

Repair Quality

Work done looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great my car looks awesome I’m really happy I went to paynes and sons

Customer Service

Ivan was really nice and helpful

Returned Clean

Likely to Recommend

Repair Quality

Staff very nice, kept me updated and made sure i was happy with the job

Customer Service

Returned Clean

My Experience

This is my 2nd time to use them. Bill has always taken good care of me . I will recommend them to anyone that needs body work done .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very prompt service!

My Experience

Great work. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time using Payne & Sons, always great service and friendly employees…And my SUV’s bumper looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still had a scratch on door handle, chipped paint , finder not even but other than that great

Customer Service

Returned Clean

My Experience

The Shop was awesome. My car looks great and Bill and the service team were wonderful!

Likely to Recommend

While I hope to never have to get my car fixed again, if I do I'll 10000% be back

Repair Quality

The team was awesome, so kind and really helped me put up a fight to get what I needed from my insurance company.

Customer Service

Bill is a GEM! Always kept me up to date with timelines, what was happening etc. If I could give him a 12 I would have.

Returned Clean

My Experience

My car looks great, like NEW again.