Payne & Sons Collision #1 Inc.

4.9 (1,204reviews)
97%
12243 Shiloh Rd,  Dallas,  TX  75228

Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (1,204)

My Experience

They did a great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very pleased. Colors matched perfectly. Also, appreciate the courtesy that was show to me. Very pleased.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There are unacceptable fitment issues with the replaced right fender. It is not in proper Allignment with the adjacent body panels. My tech at Payne told me that was unavoidable due to the part itself but I got a second differing opinion and I now want the work done properly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My back left passenger window is not working.

Customer Service

Likely to Recommend

Planning to use again soon

Repair Quality

Perfectly executed body work !

Customer Service

I like the work update texts!

Returned Clean

My Experience