Payne & Sons Collision #1 Inc.

4.9 (1,204reviews)
97%
12243 Shiloh Rd,  Dallas,  TX  75228

Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Scion
Toyota

Reviews (1,204)

My Experience

My Experience

We really enjoyed our experience with with your speedy service and your daily updates on our car. Just knowing u had our best interest at heart during this tough time. Thank you so much ????????????????????????????????????

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My Experience

Logan and team are extremely nice and accommodating. Wirk was done in a speedy time. Really like the new texts with status. Thank you for a job well done

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great job looks like new thanks to all the crew

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Payne & Sons is awesome. Second rear end accident in a year. Both times it was an awesome experience. Professional and friendly experience. Won't take my car(s) anywhere else

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My Experience

Long list. Will put them down later. With pictures.

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Everyone at Payne & Sons were most helpful with issues connected with both the repairs to my vehicle & details regarding insurance & a rental car . I would recommend your facility in the future.

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My Experience

Love your updates thru text, that kept me informed on the progress of my car

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Thanks for all the communication.

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Logan was great. Always knew my name when I came, patiently answered all my questions, and advised me on steps with the rental car and insurance.

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My Experience

Great job on the repair, the only downside was losing a obituary of my late cousin that was on the dashboard. The rep was nice enough to look for it and found one of the two obituaries. Other than that no complaints on the repairs and would take my car back. My repair was done in 08/15 Mazda 3 2007 and i was rear ended, so the bumper and other things needed to be repaired.

My Experience

PERFECT!

My Experience

Fast & Great service.