Payne & Sons Collision #1 Inc.
Established in 1983, Payne & Sons is a family owned shop that specializes in repairing vehicles to the vehicle manufacturers (OEM) standard using quality parts & approved repair methods. We have been awarded many OEM Certifications for our commitment to having the right tools, training, & equipment to repair each vehicle properly. We handle every aspect of collision repair from body & frame, to mechanical & recalibrations. Our customer service and commitment to quality ensure that each customer receives the best repair possible backed with a Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0 -
Great team and service.
Repair Quality - 5.0/5.0 -
Amazing work and care to restore to new.
Customer Service - 3.0/5.0 -
Although I understand the challenge working with insurance companies, the process needs to be a lot better and streamlined for the client.
Returned Clean
My Experience - 5.0/5.0 -
You did a great job very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
OUTSTANDING 😊 My truck looks new!
Customer Service - 5.0/5.0 -
Everyone is very nice 👍🏼
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill Noble and the crew did a great job getting my truck back to it’s nearly new condition and working with the greedy insurance companies to make sure they paid what was needed to get the truck fixed properly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Love Payne and Sons! I recommend them to everyone!
My Experience - 5.0/5.0 -
Car looks perfect. Not sure why it took so long but believe a good part of the delay was due to slow response from insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am highly satisfied with the quality of my truck received mostly due to no shortcuts and craftsmanship of this shop provided for me.
Customer Service - 5.0/5.0 -
There was always someone ready for me on the line when I need them for any questions I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Too many problems with interfacing with insurance. I can get body work done well lots of places. Next time will go to one of the recommended shops by insurance.
Repair Quality - 2.5/5.0 -
The vehicle looked perfect. But they were trying to force insurance company to pay for back window that wasn't broken when brought in. Tempered glass won't break a little, so they lied and in the end, I had to pay for the window because I was out of rental car days. Again, the car looked good but the poor communication with insurance would make me reconsider using Payne again.
Customer Service - 1.5/5.0 -
Back to the fact I had to pay for $130 back glass when it wasn't broken when brought in.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me in the loop throughout the process!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was awesome during the process.