Penta Auto Body

4.8 (72reviews)
94%
483 Pleasant St,  Watertown,  MA  02472

In operation 46 years.

Looking back 40 years, Mike started the business with a simple philosophy in mind— “treat people as you want to be treated yourself.” And that’s exactly what we do. From the minute you walk though our doors; filling up your tank, repairing your car, detailing or restoring it back to its original glory, it’s personalized service for life. Our mechanics are certified and equipped with the latest software and diagnostics technology to repair your car quickly, efficiently and cost effectively. We got your back, and we’ll guarantee it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 7:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (72)

Likely to Recommend

For quality of work, 10, for other issues 5.

Repair Quality

Customer Service

I did not give this a 10 because the estimate for the repair was$1525, you got paid $1482 by the insurance company so the difference is $43. not $500.

Likely to Recommend

I recommend these guys to all my Senior friends and a few of my younger friends. Everyone that took my advice and checked these guys out were really happy with their experience with Perfection..

Repair Quality

I can always count on the team at Pefection Auto Body. My car always looks like new whenever they do repairs.. I recommend Perfection Auro Body to a lot of people that I know when they want to know where to go to have their car fixed. Everyone there does excellent work. This last visit I was over joyed with the job they did on my car after someone had vandalized it so bad. My car is my life it’s all I have at this point in my life.. These guys gave me my life back… A Big Thank You to the whole team at Perfection Auto Body…

Customer Service

Personnel at this place is the best. They explain everything to you that will be done.. They get you in and out as quick as possible. Satisfaction at it’s best….

Likely to Recommend

Always do!

Repair Quality

There isn’t a problem with my vehicle that I wouldn’t trust Penta with. The entire team is dedicated to quality work, and I know that firsthand as a customer of 10+ years. My family also trusts no one else with their vehicles. The only reason I’m not giving a 10 at this time is that I’m still hearing several squeaks from my vehicle since it was returned to me. I was told it was a bolt issue, but I would appreciate having this fully resolved so the vehicle feels as good as it did before the repair.

Customer Service

Always a 10!

Likely to Recommend

Excellent service, good work.

Repair Quality

Dan does a terrific job of staying on top of every car in the shop!

Customer Service

Dan is very available for updates and questions.

Likely to Recommend

Repair Quality

Great work as alway. Mike makes sure everything is done right and taken care of.

Customer Service

Likely to Recommend

Repair Quality

They finished my car on time and did a great job....keep up the good work

Customer Service

Likely to Recommend

Repair Quality

They did a fantastic job fixing my car up correctly! They walked me through what was done and was an effortless check out process.

Customer Service

There was a slight mix up where they called me too early to pick up my car. I dropped off my rental car and walked 1.5miles to the shop. When we figured out what happened they lent me a rental car for the day until the car was ready for pick up, a few hrs later

Likely to Recommend

Repair Quality

They do everything very,very , well

Customer Service

Same coment

Likely to Recommend

Repair Quality

I recently had body work completed on my husband’s BMW and I couldn’t be more pleased with the experience. From the moment we dropped off the vehicle, the team was professional, knowledgeable and kept us informed throughout the entire repair process. The quality of the workmanship was outstanding. The car looks absolutely amazing and the repairs were completed with great attention to detail. You would never know the vehicle had sustained any damage. The paint match was flawless, and the car was returned to us looking like new. What impressed me most was the excellent customer service especially from the owner Mike and his office manager Wendy. Everyone was friendly, honest and willing to answer any questions we had. They made what could have been a stressful situation incredibly easy. I highly recommend Penta auto body shop to anyone in need of quality repairs. Their professionalism, craftsmanship and commitment to customer satisfaction truly set them apart. Thank you for taking such great care of our BMW! The Walsh family.

Customer Service

Likely to Recommend

I would highly recommend the shop.

Repair Quality

Great experience!

Customer Service

Customer service very friendly!

My Experience

It’s a 10,10 for you guys thanks for your wonderful service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

I was kept informed every step of the way.

Likely to Recommend

Repair Quality

My 2024 Camry looks as good as new after the repairs were completed.

Customer Service

They kept me updated on a frequent basis.

My Experience

Amazing job done. Feels brand new!!

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy to communicate with, work got done quickly, everything was convenient