Performance Collision Pompano Beach

4.6 (246reviews)
91%
1345 S Federal Hwy,  Pompano Beach,  FL  33062
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Shop AssistantSparkles

In operation 13 years.

Over 10,000 square feet Collision Center. We repair and refinish ALL makes and models. Lifetime Warranty on all repairs. I CAR GOLD CLASS SHOP. Aluminum Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (246)

Likely to Recommend

Poor cust service. Repair took 6 weeks.

Repair Quality

Repair good, just took 6 weeks (car insurance covered only 30 day rental)

Customer Service

I paid $178 out of pocket for rental over 30 days. This is because of poor communication. I called twice weekly starting week 1 thru week 5 and they say they will call back and never do.

Likely to Recommend

I don’t know about other customers and other cars, but my car was fixed within the insurance time frames, and I had access to the jobs, with photos.

Repair Quality

You guys did a great job, and ahead of time, you really did a good job, I do appreciate it a lot. We’ll see how long the paint/body paint will work, but you have the job done within the Geico insurance framework, appreciate it a lot. Take care and stay safe.

Customer Service

Very nice, great customer service.

Likely to Recommend

Never

Repair Quality

I have had issues from the rental through my vehicle repairs. Since the moment I got the first rental, I was exposed to major car rental problems. The first rental I received had a flat tire, the second rental had an engine issue. Specifically, the car will shake after reaching 50-60MPH. Thereafter when I went to pick up my car, the mirror that was supposed to be replaced, was not. I was told that GEICO didn’t approve for a new mirror because of the cost so they just replaced the cap and nothing else. Of course, the mirror was still shaking, making motor noises whenever I turn the vehicle on or off. I still took the car with me so I wouldn’t have to be in a rental with engine issues since enterprise wasn’t sure I could get a rental car that didn’t have problems and the didn’t have many or any available at that time. Then while driving in the highway, I felt that either my door or the window was not placed correctly, so I could hear the noises from outside as if I had the door or window open. Needless to say, I still have to bring the car back on Monday to get all this fixed when it should’ve been fixed in the 3 weeks that my car was allegedly getting repaired. It’s beyond upsetting.

Customer Service

Most of the personnel was friendly, customer service wise. No one was rude, everyone I spoke to was polite. The lady in the front does a lot to be helpful. Darsey tried really hard to get me in a rental that didn’t have issues but there’s so much she could do since there were no available rental cars. What else can I possible say. This is upsetting. No phone call to update me with car repairs, or for the car to be picked up besides an email. Then I get there and the car is not ready, still has issues.

Likely to Recommend

service very poorly done and not completed, and it took 15 days or more to deliver the car to me and I was very badly treated by the attendants for not knowing how to speak English, very bad service.

Repair Quality

service very poorly done and not completed, and it took 15 days or more to deliver the car to me and I was very badly treated by the attendants for not knowing how to speak English, very bad service.

Customer Service

service very poorly done and not completed, and it took 15 days or more to deliver the car to me and I was very badly treated by the attendants for not knowing how to speak English, very bad service.

Likely to Recommend

Repair Quality

Proceeding status is well informed. Quality of repairs is good

Customer Service

Likely to Recommend

Repair Quality

When I open the trunk of my car, there were some plastic parts that had not been reinstalled. There was one plastic cover missing. Too much of a hassle to go back to the dealership. There were two plastic strips laying in the trunk that I don’t know where they go or if they’re even supposed to be there. Final cleanup was not done properly. Paperwork was left in the trunk of my car and backseat was left down.

Customer Service

Personnel were very friendly and helpful.