Philip Thearle's Autowerks, Inc.

4.8 (606reviews)
96%
8809 Mission Gorge Road,  Santee,  CA  92071

Philip Thearle’s Autowerks delivers San Diego County’s premier OEM-certified collision repair, combining advanced technology, factory-approved repair methods, and a team known for meticulous craftsmanship. Serving the region since 1983, we restore every vehicle to manufacturer standards using genuine OEM parts and precise repair procedures. As one of Southern California’s most trusted certified facilities, we proudly hold manufacturer certifications with BMW, Fiat Chrysler, Ford, Genesis, GM and the GM Collision Repair Network (ICE), Honda and Acura, Hyundai, Infiniti, Jaguar, Kia, Lexus, Mercedes-Benz, Nissan, Nissan GTR, Porsche, Subaru, and Volkswagen. We are also recognized as San Diego’s only Jaguar/Land Rover Certified Aluminum Repair Center and a Factory-Authorized BMW Aluminum Repair Center. From minor dents to major structural repairs, Philip Thearle’s Autowerks delivers safe, accurate, and high-quality repairs backed by decades of experience and a reputation for excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
I-Car
Jaguar
Jeep
Land Rover
Lexus Authorized
Mercedes-Benz
Ram
Subaru
Volkswagen

Reviews (606)

Likely to Recommend

Repair Quality

My 3 month old Subaru was hit by a reckless driver, damaging the front bumper. I took her to Phil's and when I got her back you could not tell any damage had ever been done. She is as good as when I bought her off the truck. The team here was also great at communicating during the process and did not leave me waiting and wondering.

Customer Service

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Hardly recommend.

Repair Quality

Perfect service.

Customer Service

Awesome customer service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great Service

Customer Service

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Likely to Recommend

The interior and exterior were left dirty

Repair Quality

The repair job was great but the exterior and interior was left dirty very disappointing

Customer Service

Returned Clean

Likely to Recommend

I understand I am a very particular client that has extremely knit-picky expectations, so when those aren't met 100%, I feel let down. That being said, the quality of the paint job is extremely well done and based on that I would highly recommend PTA to friends.

Repair Quality

There was some very slight white debris near the exhaust outlet which wiped off, it could have been left from the car wash, but was worrying that it was a paint blemish.

Customer Service

I had asked when speaking to the initial assessor that the headlights be covered while waiting for parts, when arriving 2 days after dropping off the car, they were still not covered and then we asked Cole to cover them as they hadn't been. They were fine upon picking up the car, so we assume they were in fact covered as it rained a lot while the car was being worked on. -- Also, there was a miscommunication when replacing the bumper. I misunderstood that the license plate light assembly was being replaced as it was not damaged. In replacing the assembly, 2 aftermarket LED lights purchased (and still functional) were scrapped with the old replaced bumper, and unable to be retrieved before delivery.

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Repair Quality

Customer Service

At least once I called and left a message that was not returned within 1 business day. I was quoted multiple time frames for the completion of my car repair which may not have been solely the fault of the shop, but was still a point of frustration.

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Great job to the whole team

Repair Quality

Great work, care came out better than I could have hoped for.

Customer Service

Everyone was great

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Repair Quality

Customer Service

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I already have a few times.

Repair Quality

Everyone was professional and polite. Exceptional service and work.

Customer Service

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Repair Quality

Good job as usual

Customer Service

Well organized group of employees

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Repair Quality

Very nice to deal with. They did a great job. Dawn was a big help.

Customer Service

The best.

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Repair Quality

Beautiful job

Customer Service

Good customer service

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Repair Quality

Excellent work

Customer Service

Very good

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Likely to Recommend

I would absolutely recommend PTA to friends, family, or colleagues.

Repair Quality

The repairs were done very well and as quickly as allowed by the insurance company. I am very satisfied with the work and will use PTA for future work if needed.

Customer Service

Communication was very good. Both email and text/phone communication was received and appreciated.

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Likely to Recommend

Absolutely

Repair Quality

Fabulous company. Have used them over the years. Always great!

Customer Service

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Repair Quality

Great Service

Customer Service

Great service

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