Philip Thearle's Autowerks, Inc.

4.8 (600reviews)
96%
8809 Mission Gorge Road,  Santee,  CA  92071

Philip Thearle’s Autowerks delivers San Diego County’s premier OEM-certified collision repair, combining advanced technology, factory-approved repair methods, and a team known for meticulous craftsmanship. Serving the region since 1983, we restore every vehicle to manufacturer standards using genuine OEM parts and precise repair procedures. As one of Southern California’s most trusted certified facilities, we proudly hold manufacturer certifications with BMW, Fiat Chrysler, Ford, Genesis, GM and the GM Collision Repair Network (ICE), Honda and Acura, Hyundai, Infiniti, Jaguar, Kia, Lexus, Mercedes-Benz, Nissan, Nissan GTR, Porsche, Subaru, and Volkswagen. We are also recognized as San Diego’s only Jaguar/Land Rover Certified Aluminum Repair Center and a Factory-Authorized BMW Aluminum Repair Center. From minor dents to major structural repairs, Philip Thearle’s Autowerks delivers safe, accurate, and high-quality repairs backed by decades of experience and a reputation for excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
I-Car
Jaguar
Jeep
Land Rover
Lexus Authorized
Mercedes-Benz
Ram
Subaru
Volkswagen

Reviews (600)

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Everyone was very helpful. And my car was ready on time.

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Repair Quality

I have been taking my vehicles to Phil Thearle Autowerks for over 30 years, and there is no other place I would trust for body damage repair on my vehicle. They are not only reliable and produce excellent work, but they are also very trustworthy. I truly appreciate the professionalism of Chad Farrell, who always takes the time to ensure my vehicles are repaired correctly. I highly recommend this establishment; they are truly exceptional. Thank you to all of the employees of PT Autowerks.

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I've been a customer since the late 1980's and you never disappoint!

Customer Service

Melanie Osborn was pleasant and professional, always being proactive in her communication...great job!

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I recommend your shop to all my friends and family. Thank you all for the work that you do! Amazing.

Repair Quality

You all did a fantastic job with my car, I couldn’t be happier with the work that was provided and will continue to bring my vehicle here for repairs in the future. I highly recommend your shop to all my friends and family. Thank you!

Customer Service

Very professional and friendly employees all around. Couldn’t be any happier with my overall experience.

Returned Clean

My Experience

Phil Thearle's did a wonderful job on my car repair. They went above and beyond. My car was repaired, cleaned and returned to me pristine, inside and out, which was greatly appreciated.

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Phil Thearle's always goes above and beyond for their customers.

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High quality work, wonderful service, and excellent time for the repair service. I will recommend Phil Thearle Autoworks to anyone who needs repair work.

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Wonderful work and service

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My Experience

I’m definitely satisfied with my recent repair experience with you. Chad Farrel went above and beyond in providing his services and did an excellent job in repairing the damages on my car. The receptionists are also polite and helpful.

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I would definitely recommend the repair shop to my friends

Repair Quality

I am totally satisfied with the quality of repair of the damage on my car. The staff are polite and helpful. And I had my car back in a weeks time.

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When I arrived to pick up my car it would have been beneficial to me to have had an employee point out what was done on the vehicle instead of just handing out my key for me to inspect the car myself and then leave. In fact I was expecting to have been met at the time of pick up by an employee.

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Likely to Recommend

I had a horrible experience with you. See my lengthy answer to your first question. You are not what you used to be.

Repair Quality

Absolutely horrible experience! Left the car with you on December 30, 2024 to repair minor rear bumper cover damage. I was told that the repair would be completed in less than two weeks and parts were available. On January 16 Daniel told me the car was reassembled and to pick it up the next day. The next day, January 17, Daniel told me they painted it the wrong color and it would have to be repainted. On January 23 Daniel told me the car would be ready for pickup the next day, January 24. It was not ready and I talked to Mark the manager. He was rude and told me it was not finished. From January 24-30 I made numerous calls and received no response. I finally received the car on January 31. As a result of your incompetence the simple repair took 31 days! In addition to that I had to personally pay $510.76 to Enterprise car rental to cover the insurance cost caused by your extra days. Please sent the check to Dr. Don Shelton, 6226 Calle Empinada, San Diego CA 92120. This repair was to a month old 2025 BMW 740i for my wife. You did a very similar repair a year ago to her 2022 740 and things were very smooth. You used to have a great reputation. Something has happened to your shop in the past year. I look forward to hearing from you, and certainly not Mark the manager. Don Shelton, [email protected], 619-778-1117.

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I always refer them! We have decades of history.

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Excellent from start to finish!

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"10"!!! All the way!

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