Philip Thearle's Autowerks, Inc.

4.8 (599reviews)
95%
8809 Mission Gorge Road,  Santee,  CA  92071

Philip Thearle’s Autowerks delivers San Diego County’s premier OEM-certified collision repair, combining advanced technology, factory-approved repair methods, and a team known for meticulous craftsmanship. Serving the region since 1983, we restore every vehicle to manufacturer standards using genuine OEM parts and precise repair procedures. As one of Southern California’s most trusted certified facilities, we proudly hold manufacturer certifications with BMW, Fiat Chrysler, Ford, Genesis, GM and the GM Collision Repair Network (ICE), Honda and Acura, Hyundai, Infiniti, Jaguar, Kia, Lexus, Mercedes-Benz, Nissan, Nissan GTR, Porsche, Subaru, and Volkswagen. We are also recognized as San Diego’s only Jaguar/Land Rover Certified Aluminum Repair Center and a Factory-Authorized BMW Aluminum Repair Center. From minor dents to major structural repairs, Philip Thearle’s Autowerks delivers safe, accurate, and high-quality repairs backed by decades of experience and a reputation for excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
I-Car
Jaguar
Jeep
Land Rover
Lexus Authorized
Mercedes-Benz
Ram
Subaru
Volkswagen

Reviews (599)

Likely to Recommend

I would highly recommend this shop

Repair Quality

My car looks like new, like nothing ever happened to it

Customer Service

Customer service was hands on the whole repair process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Forgot to

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, Todd was awesome

Customer Service

Returned Clean

Likely to Recommend

Especially to other Subaru owners

Repair Quality

The car looked perfect and was completed earlier than I expected.

Customer Service

Melissa and the front office receptionist were both very helpful and always very pleasant!

Returned Clean

Likely to Recommend

Repair Quality

The work was done to our standards and the staff were great.

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

I appreciate the attention to detail

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Todd was above amazing explaining everything and helping me along the way. I truly appreciate the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Went very smooth

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job in my X7 bmw.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The best professional and trustworthy service.

Customer Service

Chad is very supportive.

Returned Clean

Likely to Recommend

Awesome!!!!

Repair Quality

Always awesome work!!!!

Customer Service

Awesome!!!!

Returned Clean

Likely to Recommend

I always do !!

Repair Quality

Excellent work & stellar service !!

Customer Service

Perfection -- would give 11 if I could -- much higher than 10 !!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely, and have in the past

Repair Quality

We always take our cars here because their work is fabulous!

Customer Service

They are very kind and helpful

Returned Clean

Likely to Recommend

Just due to the time it took

Repair Quality

I have to give this score simply based on the length of time the repair took. I want to give this shop the benefit of the doubt but I was told it would probably be a 3 week repair but it ended up taking 6 weeks.

Customer Service

I tried not to call too much to check up on the car but as the time dragged on I called several times and got no answer. The person at the front desk was very cordial and professional. I understand that this business is very busy. After my second call in the first 3 weeks that wasn’t answered I reached out to my insurance company , State Farm, to see if they had received any kind of update. I told them(at 3 weeks) that I was waiting on an update but hadn’t received a call back from the shop. My insurance rep called Philip Thearle and was able to talk to someone who told her that they needed a tire to run the car through a diagnostic test. It took almost a week to get a tire.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Amazing work! My car looks like new.

Repair Quality

Customer Service

Dawn is amazing! She is so kind, patient, and caring. She makes a world of a difference when you are already stressed due to a collision. I just wish I got more communication from my rep. A simple text with updates would meet this need to rate a 10

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean