Philip Thearle's Autowerks, Inc.

4.8 (601reviews)
96%
8809 Mission Gorge Road,  Santee,  CA  92071

Philip Thearle’s Autowerks delivers San Diego County’s premier OEM-certified collision repair, combining advanced technology, factory-approved repair methods, and a team known for meticulous craftsmanship. Serving the region since 1983, we restore every vehicle to manufacturer standards using genuine OEM parts and precise repair procedures. As one of Southern California’s most trusted certified facilities, we proudly hold manufacturer certifications with BMW, Fiat Chrysler, Ford, Genesis, GM and the GM Collision Repair Network (ICE), Honda and Acura, Hyundai, Infiniti, Jaguar, Kia, Lexus, Mercedes-Benz, Nissan, Nissan GTR, Porsche, Subaru, and Volkswagen. We are also recognized as San Diego’s only Jaguar/Land Rover Certified Aluminum Repair Center and a Factory-Authorized BMW Aluminum Repair Center. From minor dents to major structural repairs, Philip Thearle’s Autowerks delivers safe, accurate, and high-quality repairs backed by decades of experience and a reputation for excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
I-Car
Jaguar
Jeep
Land Rover
Lexus Authorized
Mercedes-Benz
Ram
Subaru
Volkswagen

Reviews (601)

Likely to Recommend

Repair Quality

This place is great all around! Customer service was on point and the work done on my x5 was impeccable. Dawn at the front is so sweet and Nick knows what he's doing. Of you want your lux car done right, bring it to these guys! Thank you!

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Very nice work and very kind people to deal with, they explained everything in detail and the work was perfect

Customer Service

Everyone & everything was awesome

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Highly recommend! I won’t go anywhere else.

Repair Quality

Always do incredible work. Toby has worked on my Jag before. Great work. We have two Jags and we’ve taken both of them to your shop.

Customer Service

Mark who was my advisor was great!

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Mark and staff were all wonderful. Their work was perfect and they went to bat for me throughout the entire process! Highly recommend!

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Very satisfied with the repairs completed on my car. They do great work. Only downside was the length of time it took.

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I was satisfied with the work that was performed on vehicle but lack of communication and cleanliness of car was lacking

Repair Quality

Communication was poor

Customer Service

Again first line communication was good however associate assigned to case communication less than desired

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Great service, only hiccup was getting correct taillights that took some time to get delivered and installed. Besides waiting for parts, I was happy with the repair work and appreciated coordination with my insurance to utilize OEM parts.

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Car was being repaired and the time frame and costs doubled when insurance got involved. The car repair seems to be fine but the customer service was not very good. One person never knew what the other person was saying. So different stories based on who you spoke with. Picking up the car they were very rude and dropped off keys and never once spoke about the car. The steering wheel was dirty and they did not even bother to charge the car. Customer service needs to be better.

Customer Service

Read earlier description

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Repair Quality

Chad Farrell does excellent job in every aspect of the whole process!

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Repair Quality

Bumper looks great

Customer Service

From Dawn to Chad they were both so kind and helpful

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10 x 2 Serious and professional shop.

Repair Quality

Class act shop. Clean. Professional. Timely. Attention to detail. Exceptional customer service. Best communication. Transparent.

Customer Service

Orderly front desk. Very knowledgeable and respectful manager. “Melanie” 🏆

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1000% would recommend!!

Repair Quality

This shop continues to be one of the best ! We have had several vehicles repaired with them and we are 1000% happy. Nick, Mark, and Chad are true professionals. You will not be disappointed!

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I've sent other family members to them

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They were very very helpful and pleasant

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